Reviews
Steve has been our trusted for to for years. We keep...
Steve has been our trusted for to for years. We keep Hondas in our family because of him. Thank you for always looking out for us and giving us the best advice on our automobiles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Fast and professional . Thank god for the WiFi Service guy was friendly I love my car getting washed I love my 2016 Honda Civic coupe
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
oil change and tire replacement
Steve was very professional and was able to take care of my concerns. He is definitely an asset to the company
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Very professional, friendly and took care of me in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Starter repair
I took my 2013 Accord in for a starting problem. It needed a new starter. I fully trust the honesty and service at Lucas Honda as I have taken my Honda there for 7 years for all service. They are fast and efficient and never try to add on unneeded items. I highly recommend this service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lucas Honda Jacksonville FL
The service department and especially Scott Adams is very helpful and reliable. Makes the process less stressful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim McDonald was great to work with. I was concerned...
Jim McDonald was great to work with. I was concerned that many of your employers were not social distancing or wearing masks. That made my wife and I uncomfortable. Also, my trade-in loan with USAA has not been paid off yet. Would appreciate it if you guys would look into that. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
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- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Advisor was great. The only problem was the wait time. I...
Advisor was great. The only problem was the wait time. I did expect with an appointment to take 2 hour to do an oil change and transmission. Also they forgot to reset to oil life back to 100%. Called my advisor and he walk me through it to reset it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Customer
Took advantage of my mail coupons. Service representative was very much knowledgeable and did not force me to do work/repair on my vehicle that was not neccessary, suggested that it can wait off for a bit. I will like to take more advantage of mail coupons or what I was told, soon to be email coupons that will be sent out. Thank you Lucas Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
