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Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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2010 Honda CRV....Still running strong!

My check engine light had come on - which when your car is 10 years old, the idea of "how much is this going to cost me" can be scary. I took the advice from my father to bring it into Lucas Honda for them to take a look at it. I was very pleased with the service and experience that I had and was pleasantly surprised that it did not cost me an arm and a leg. I will definitely be back for any of my service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lucas Honda

I had a very good experience at the dealership, Lionel definitely knew his stuff about the car I purchased. I was very happy with how I was treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

The service department at Lucas Honda is one of the main reasons I use this dealership. They are professional, friendly, prompt and explain everything in detail. I trust this team to provide the best service for the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Satisfied

Steve was excellent. He helped me out with all of our needs and got our vehicle fixed. Great guy and will definitely be coming back. I will be utilizing Steves expertise again when it comes to my car and schedule things with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change on my wife’s 2010, Accord Crosstour

We have done business with Lucas Honda since 2001. We always get outstanding service in sales and service. Steve and Scott in service are outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service as usual. All service reps are nice here....

Great service as usual. All service reps are nice here. Work gets done on time and they keep you informed if anything changes. I’ve been a happy return customer for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Kind. Personable. Clean facilicilities. Always greeted...

Kind. Personable. Clean facilicilities. Always greeted with a smile. And the service department has keep returning my car to me cleaner than it went in!! 😄

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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CRV Service

CRV service was started on time and actually finished before stated time. Car was washed very well as it was it was covered with bugs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change service

Called on a Thursday, got scheduled for the following Monday. Got there 15 minutes early, took me right away and service was finished before promise time. Service department is always on the ball!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love Lucas Honda

Lucas Honda gives great service vey friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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