Reviews
Battery replaced
Very helpful in emergency situation. Dead battery. Replaced and back on road within 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs Deborah Agee
Lucas Honda had always been very easy to work with and stand behind there products. Keeps me coming back !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lucas Honda of Jacksonville
Dealership was able to work me in for service at the last minute.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always great service!
Always great service. Nice people, knowledgeable, and very helpful. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quality and kindness
Lucas Honda Service department is the best, especially John, Scott and Steve. They are professional and helpful. The mechanics do excellent work and my car is always clean when they are finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
November Service
The service is outstanding! The entire staff is friendly and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Now I'm a believer
No pressure. Competitive prices and GREAT service plans. You can come in a little skeptic but you'll leave convinced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Came back because of the service department
Lucas Honda service department has always taken excellent care of my vehicles. It introduced me to the dealership. Since then I have purchased three cars there. It was my service experience that brought me back when it was time to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scheduled maintenance
I have just about allways had Scott or Steve be my service rep, they are very professional and friendly. The service was great, but, the popcorn machine was broken 😅
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Defective Starter
Scott Adams & his team were extremely effectively in troubleshooting the problem that I had starting my car, promptly installed a new starter and completed all final checks to ensure that installation of the new starter resolved my problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
