Reviews
my battery died and it was replaced the warranty was used
miss pam always takes good care of me she is the best any time i call she always manages to get me in quickly keeps me posted on my car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Excellent care with great interest in my car. Answers questions I had about my tires and even buffed out a small scratch. I only have my car serviced where I purchased it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First Class operation
Scott is a champ, and keeps me coming back! I met your new salesman that came from the service department and he's a breath of fresh air. Your top salesman may perform but he's not a match for this young man's goodwill and integrity,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda Pilot
Got seen and received service without an appt, great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied order
I was very impressed with the sales representatives knowledge of the vehicle I was looking at.I would recommend this dealership to anyone looking for a new car.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly, professional and courteous
The service representative was very friendly. She greeted me at my car as soon as I arrived with a disposable floor mat and big smile. She quickly put me in the system and printed the service authorization request for me to sign. She made me feel very welcomed. I totally enjoyed the visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceed Expectations
Exceed expectations, awesome customer service but that’s always expected, and Josh and Gary were spot on with everything. We will definitely be back. Don’t drive anywhere else, go to Lucas!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best of Lucas Honda
Scott and Steve have been almost of the 30 yrs we have been going to Lucas Honda. They treat us as family. They provide professional friendly service. They do everything possible to insure that we get the best Honda service possible..leaving with a feeling that our satisfaction is their ultimate goal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant Leasing Experience
Leasing my CR-V was quick and easy. The lease price was fair especially compared to other dealers. The finance paperwork only took about 5 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service on 2016 CR-V
I would especially like to praise Pam Busbee for taking the time to me aware of additional service recommended that should have been performed previously based on mileage. Ms. Busbee is always very courteous and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
