Reviews
Purchased Michelin Tires
Scott Adams & his team again performed at the highest level from providing me with a quote on the tires I had purchased to their timely mounting & alignment, which is the reason why I bring my vehicles to Lucas Honda for their needs. thank you, Rick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Car Purchase
I had a very positive experience with the purchase of my new Honda Accord. Steve Roberson was awesome to deal with. He was knowledgeable of Honda's products and was very thorough in explaining all the features which assisted in making my decision to purchase this vehicle. He as well as the sales manager further helped to make the purchasing process as painless as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change and new battery
Very prompt service. Mr Keene was very helpful and Tracy was prompt, polite, knowledgeable and friendly, as were all other personnel I came into contact with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt service. Met me at the curb.
Knowledgeable and professional. Overall pleasant experience. Gary showed me the vehicles that might meet my needs and explained the differences so I could make an informed decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lucas Honda of Jacksonville
Always treat us with care, explaining what is needed and listening to our concerns. Have not met one employee from the driver who takes the care back to the cashier that checks us out. They work at pleasing you and wanting you to come back.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Missy Kampmeyer
Came to look at Honda Civics, the agent was very friendly, helpful and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change Honda Accord
The service was great ./ My next car will be from luces Honda of Jacksonville .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
There service sucks
There service sucks. I would not take my car or anyone's car there. They just suck. The service people don't want to help you they just want to make sure your scheduled so they can take your money away.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Beware of Promissory Note (they'll take yourmoney)
***Beware of the Promissory Note. They want to take your money. Service is bad. Sales team will double team with manger to make you sign the promissory note. Will not recommend this dealer to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great in store experience
I need a dependable, economical, used car for not a lot of money. Ricky the GSM found a 1 owner car with a clean car fax, and the car was sold new at Lucas Honda and only serviced there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
