Skip to main content

Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchased Michelin Tires

Scott Adams & his team again performed at the highest level from providing me with a quote on the tires I had purchased to their timely mounting & alignment, which is the reason why I bring my vehicles to Lucas Honda for their needs. thank you, Rick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Car Purchase

I had a very positive experience with the purchase of my new Honda Accord. Steve Roberson was awesome to deal with. He was knowledgeable of Honda's products and was very thorough in explaining all the features which assisted in making my decision to purchase this vehicle. He as well as the sales manager further helped to make the purchasing process as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil change and new battery

Very prompt service. Mr Keene was very helpful and Tracy was prompt, polite, knowledgeable and friendly, as were all other personnel I came into contact with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt service. Met me at the curb.

Knowledgeable and professional. Overall pleasant experience. Gary showed me the vehicles that might meet my needs and explained the differences so I could make an informed decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lucas Honda of Jacksonville

Always treat us with care, explaining what is needed and listening to our concerns. Have not met one employee from the driver who takes the care back to the cashier that checks us out. They work at pleasing you and wanting you to come back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Missy Kampmeyer

Came to look at Honda Civics, the agent was very friendly, helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil Change Honda Accord

The service was great ./ My next car will be from luces Honda of Jacksonville .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

There service sucks

There service sucks. I would not take my car or anyone's car there. They just suck. The service people don't want to help you they just want to make sure your scheduled so they can take your money away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Beware of Promissory Note (they'll take yourmoney)

***Beware of the Promissory Note. They want to take your money. Service is bad. Sales team will double team with manger to make you sign the promissory note. Will not recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great in store experience

I need a dependable, economical, used car for not a lot of money. Ricky the GSM found a 1 owner car with a clean car fax, and the car was sold new at Lucas Honda and only serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No