Reviews
Oil Change
I came in for an oil change, I barely sat down and Pam the service adviser was walking up telling me that my car was finished. This is exactly why I come into Lucas, for the quick easy service. The waiting area is always nice and clean and there is always fresh popcorn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership with no haggle pricing
We went to other dealers and this was by far the best experience in Jax. Quick, courteous, and no haggling needed. We will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Time for a oil change
Pam and the staff get a 10 They are always pleasant and the job is always well done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First time visit for service. EXCEPTIONAL
Extremely friendly, professional staff. I visited another Honda dealership previous day and walked out angry and disappointed. Waited 2 hours past appt time and car still hadn’t even started it’s service yet. At Lucas Honda I was in and out in 1:15 minutes completely done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful Dealership
I've bought my last 2 vehicles from Lucas Honda and have had all of their servicing there for the past 16 years. All of my experiences have been wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda Civic Sport
The dealership was very cordial and friendly, and no pressure. I haven't brought a car in over 10 years, but didn't expect to pay so much. I really like the car and not unhappy about the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2010 Honda Odyssey
Came in for a schedule oil change at 11:30 and was out the door by 12:15 very reputable service department with quick service friendly will definitely come back again. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and Easy
Had a 2016 Odyssey serviced. Quick, easy, free coffee, free muffins. I signed up for the Platinum Plan, although a bit expensive, I don't have to worry about anything, they should offer a 10 year Platinum Plan. Lucas Honda has clean spaces, easy access off of Blanding Blvd.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always A Satisfied Customer
I brought my 2103 Honda CRV from Lucas and have had all the work done on it there. It has 115,000 miles on it and is in excellent shape. This is due to the excellent quality care done by the service department. I intend to keep bringing my CRV to Lucas Honda and will purchase another vehicle from them when the time comes. Excellent service , I am a loyal customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recent Service Appointment
My visit was very smoothly handled. I called to make an appointment and actually spoke to the service manager. My car was serviced quickly and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
