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Coggin Honda of St. Augustine

(1,850 reviews)
Visit Coggin Honda of St. Augustine
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 441-8013 (888) 441-8013
Used (866) 948-7095 (866) 948-7095
Service (833) 240-5251 (833) 240-5251

Reviews

(1,850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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What a wonderful experience. The price was fair and I had...

What a wonderful experience. The price was fair and I had very little stress during the whole process. Their selection of cars is very expansive, but they should include more interesting cars like s200’s or more si’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

I love this dealership! I Have been using the service...

I love this dealership! I Have been using the service department here for 15 years and I am never disappointed. I have also bought a few cars here and the sales department is always more than willing to make my experience easy and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lindamae48, thank you again for taking the time to let us know how we did!

Chivvon Vey in the service department helped me with some...

Chivvon Vey in the service department helped me with some routine maintenance work before I go on a road trip and he was great!!! I didn’t have to wait long, he made everything easy and so he’ll be my new service guy! Carl used to take care of me and Carl trained Chhivon!! Great customer service with guys that I can trust!!! Thank you so much! A very satisfied customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service manager was Chihivon Vey. I was very upset...

My service manager was Chihivon Vey. I was very upset coming in and with in minutes he had me me under stand safe was his first concern. He made know that commitment that he didn't keep. Kept in touch with you. Not you calling asking questions. He took control. A d one thing I know when I left he truly was all my safety. And if he says I will get back to you in a hour. He really did . Just above beyond service I never have had before. I will be telling all my Honda friends to go see him. He explained everything in terms you could understand. Bottom line he assured me and it was proven SAFTEY was extremely expressed. Please keep people like him in your dealership. Thank you Chivon Vey for giving me EXCELLENT service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Angela is amazing

Angela is an amazing service person. She made sure I was given the best customer service in all of my years. Angela is a professional who truly loves her job and does what she can to make the customer happy. I loved how she made sure to update me on my vehicle services and how she made sure I was taken care of in a timely manner. Best place to buy a car is Honda Coggins St Augustine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

I'm very happy with my purchase in addition to working...

I'm very happy with my purchase in addition to working with Albennes (Al). He was very professional and easy to work with. He answered all of my questions throughout thoroughly and with patience. I definitely recommend Al and Coggin Honda at St Augustine. Give him a visit if you are looking forward to a new ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honda of St Augustine. Joe Homann went Above and Beyond

We want to thank Joe Homann for going above and beyond with customer service and taking care of a guarantee issue we had with another Honda dealer. Joe was so efficient researching all the information and getting the job done and saving us money. The issue that we had with the blower was fixed and we didn't have to pay a dime. We highly recommend Joe Homann(Service Advisor) and Richard Meneely (Service Director) at Honda of St Augustine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! Have a wonderful day!

New car purchase

We returned to Coggin Honda to purchase a new vehicle. Everything about the experience was wonderful including the sales rep, Albennes Armstrong. He was excellent and as a previous comptroller with Toyota, I was greatly impressed. Also the finance manager, Gabe Kirkendoll, was excellent and explained everything completely. We left today with a very satisfying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Rhpandora, thanks so much for rating us so high! Be safe on the road!

Car buying is usually seen as a terrible experience,...

Car buying is usually seen as a terrible experience, however at Coggin St. Augustine it was painless and easy! Al and John made the process quick and actually enjoyable! They worked within my budget and got me a great used Honda! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

Service Department - Deborah

Today, Deborah was my Service Rep. She is always friendly, courteous, helpful and knowledgeable. They're department is always giving you updates while you are waiting and very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for rating us so high! Be safe on the road!