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Coggin Honda of St. Augustine

(1,850 reviews)
Visit Coggin Honda of St. Augustine
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 441-8013 (888) 441-8013
Used (866) 948-7095 (866) 948-7095
Service (833) 240-5251 (833) 240-5251

Reviews

(1,850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Allison the sales representative was outstanding! Dealer...

Allison the sales representative was outstanding! Dealer operations, however, are horrible. I requested my car's extended warranty to be canceled in November. I’ve called the dealership over 15 times since For updates on my request. No one can tell me if it’s been submitted, and the financing department will not return my correspondents.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helped us out before a long trip up north.

The day before we were leaving for Connecticut to spend Xmas with family our wipers stopped clearing the windshield. We stopped in at a very busy time with a lines of cars waiting for service. Deborah Girdwood came to see what I needed and I told her my problem . She had someone from parts come out and install new wiper inserts on my 2018 CRV. As we filled out paperwork she wished us a safe trip and Merry Xmas. It was so busy and she still wanted to help us with a smile. Great service. Thanks Deb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

My second Honda from the dealership.

Transaction went much more smoothly & was way quicker than the last time I purchased from the dealership 3 years ago.. Albennes was very well informed about the the differences between 2019 & 2020 CRV's spent time showing all colors in stock. He was the best new car sale rep I can remember.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place is a well oiled machine

Tariq and JB worked together to get me set up for a used car (trade-in) review in person on my (then) current vehicle. Tariq and Augie discussed the used car trade in versus getting a deal on the Civic I had my eye on. Ultimately we were able to negotiate a proper deal after which I got in touch with Gage to work out financing. They were able to secure finance with my favorite credit union without me even needing to set foot in the credit union's office--I had never experienced that before! Gage gave me the lowdown on additional insurances regarding the finance deal and ultimately got me a monthly payment I was satisfied with. Meanwhile, the car was being prepared for my delivery where Tariq and Jose gave me some information about how the vehicle operates. At the end of the day, there were quite a number of folks engaged and eager to ensure I had a positive experience regarding the transaction. I am over 45 minutes away from this dealership but with service like this I may just have to make the trip for future Honda-related maintenance as I have nothing but good things to say about the dealership. I feel like they went above and beyond in ensuring I was properly vetted. Thanks, team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great rating! We are always happy to help!

Liliana was absolutely amazing in helping me make my...

Liliana was absolutely amazing in helping me make my first car purchase! She made sure we were happy with our purchase. She made extra sure that we ended up with the make of vehicle that we wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope to be of service to you again!

ACE IS THE BEST. Great customer service, easy to interact...

ACE IS THE BEST. Great customer service, easy to interact with, and understood our needs. I would highly recommend him he takes care of his customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Glodotty, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jim Parziale General Manager

Very friendly

Going to the dealership is not the easiest of fun thing to do but Ace Fagundo made it a very nice experience for my family. If you're looking for a sales person, he is the guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mickydonnah, we really appreciate this positive review! Thanks so much!

I referred a friend they had a great experience no...

I referred a friend they had a great experience no pressure at all!! Just want to say thank you for your time and patience!! I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

Easy car buying experience

The dealership is pristine and the employees go out of their way to make sure you're happy. Albennes and James were very accommodating and went out of their way to make sure we were happy. I highly recommend both of them and the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Coggin Honda is the best in twon, they make you feel...

Coggin Honda is the best in twon, they make you feel welcome and take your needs into to offer a deal where everybody wins. Bought two Hondas today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.