Reviews
Write a reviewPhenomenal customer service!
My sales consultant, Janet, was extremely helpful and considerate of my needs.She was very patient and answered all of the questions I had. Overall I would definitely say that she went above and beyond and did everything possible to ensure I walked out a satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ecoronado, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer, just as you said. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team. Respectfully, Sandra Pleitez Tel (661)835-8600 spleitez@nissanofbakersfield.com
Excellent Customer Service
Uriel has awesome customer service and is very polite and well mannered. Helped me pick out my first car. Apart from taking how I feel about the cars into consideration, when asked about what he thought, he gave an insightful opinion but made sure I knew that it was my decision after all. He stayed with us throughout the whole process and when I needed aid, he was there. Greatful to have had him help me out. Thanks for everything Uriel!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review us, Zina! We're so happy to see that you had a great buying experience with Uriel Gutierrez at Nissan of Bakersfield and will be sure to share your kind words with everyone. Congratulation and Thank you for allowing us to earn your business. We look forward to years of service with you! Respectfully, Sandra Pleitez Tel (661)835-8600 spleitez@nissanofbakersfield.com
Hi Zena, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer, just as you said. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team Sandra Pleitez Tel (661)835-8600 spleitez@nissanofbakersfield.com
Amazing!
Went in and got a great deal and an even better costumer service. Luis was great, very helpful, and took his time showing me different options for new/used cars. Overall 10/10 satisfaction and definitely recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Silvia, thank you very much for taking the time to leave us a great review. We are glad that you were taking care of Luis with 100% customer satisfaction. Please do not hesitate to reach out to your Nissan of Bakersfield with any of your automotive needs. Respectfully, Sandra Pleitez Tel (661)835-8600 spleitez@nissanofbakersfield.com
2017 GT-R
Uriel is the man! I had an amazing experience with this guy. He sold me 2017 GT-R. Very cool guy! Definitely recommend him to talk with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Talwinder, We appreciate you for letting others know about your great experience at Nissan of Bakersfield. We are glad that you were taken care of our friendly staff with an excellent customer service. If you ever need anything in the future, please don't hesitate to let us know. Respectfully, Sandra Pleitez Tel (661)835-8600
Great costumer service
Bought 3 cars and always get great customer service and good pricing, hassle free. Would only buy a car from him, I always recommend my friends to him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nicole09, Thank you for your kind words about Juan Median and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your Nissan of Bakersfield team Respectfully, Sandra Pleitez (661)835-8600 spleitez@nissanofbakersfield.com
Excellent great service
We have always gone to Nissan of Bakersfield and we have always worked with Juan Medina he is very friendly and very helpful. He always works with us to get us the best deal possible. Even after the sale is done we can always go back with him with any questions we might have and he always helps us out. He is a great sales man we have bought like 10 cars from Nissan of bakersfield and we have always worked with Juan Medina and we have been very satisfied with his service he is very professional and we always recommend him to family and friends who are interested in buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Angelica, This is the type of experience we love hearing about! We sincerely appreciate you taking time out of your day to let us know that Juan Medina provided you with service that exceeded expectations. We look forward to your next visit and look forward to doing business with you again in the near future! Your Nissan of Bakersfield team Respectfully, Sandra Pleitez Tel (661)835-8600 spleitez@nissanofbakersfield.com
Amazing and painless!
Josh Ramos was fantastic and went over everything that was happening with the sale of the car. We were very pleased and have already recommended him to my co-worker who had leased a Nissan to travel up north and really liked it. I gave her Josh's information and told her that he will treat her right and maker her feel comfortable during the whole ordeal of picking out the car and the paperwork!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Muffys57, We sincerely appreciate your kind word about Josh Ramos and our dealership. It is our mission to provide each of our guests with service that goes above and beyond any other dealer. Please don't hesitate to reach out your Nissan of Bakersfield with any of your automotive needs. Respectfully, Sandra Pleitez Tel (661)835-8600 spleitez@nissanofbakersfield.com
Best Sales Rep EVER!
Love this guy! The best experience I have ever had at any dealership. So pleasant to talk to and work with. Goes the extra mile for his costumers. I will send everybody I know to him. Nissan, he is what makes your name great! Need more like him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cathy, thank you very much for taking your time to leave us a great review. We are pleased to hear about your great experience at Nissan of Bakersfield! if there is anything else we can do for you, just give us a call! Respectfully, Sandra Pleitez Tel (661)835-8600 spleitez@nissanofbakersfield.com
Thank you Magdiel
The staff at Bakersfield Nissan was helpful and professional. We purchased 2 vehicles from Magdiel and I would happily recommend him. Thank you Magdiel for all your help. You're awesome and see you in my next purchase :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us. We're so happy to hear that we exceeded your expectations, and we'll be sure to pass on your kind words to Magdiel. Congratulations, and thank you for allowing us to earn your business. We look forward to years of service with you. Sandra Pleitez (661)835-8600 spleitez@nissanofbakersfield.com
Thank you for taking the time to review us. We're so happy to hear that we exceeded your expectations, and we'll be sure to pass on your kind words to Magdiel. Congratulations, and thank you for allowing us to earn your business. We look forward to years of service with you. Sandra Pleitez (661)835-8600 spleitez@nissanofbakersfield.com
Very poor customer service spicialy on the part's department
No customers service how so ever on parts department, they don't nothing about parts I don't recommend to buy nothing there in til Miguel who, he supposed know his department he doesn't know nothing so please stop supporting this business in till they have people with knowledge about nissan part's.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am very sorry to hear about your experience. I'd like to know more about your dissatisfaction with our parts department to see if there is anyway I can rectify the issue. Please contact me at your earliest convenience, you can email me at lgonzalez@nissanofbakersfield.com or call 661-835-8600 ext.2326