Reviews
Write a reviewGreat Service
Very professional and efficient I was able to not wait for a long time and I appreciate that my vehicle was ready in a timely matter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, we appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care until we see you next time. The Bakersfield Nissan Team
Great customer service and clean facility
The advisor that was helping me Ariel was very kind to help solve the issue with my vehicle and he did his best to help me. He even took the time to call and see if my vehicle wasn't giving me any problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cupertino, thank you for the awesome feedback! You're right, Ariel is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. The Bakersfield Nissan Team
Car buying
Our sales rep was very trustworthy and helpful. Justin, thanks for your help... We've been a Nissan family for many years and it only gets better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rene, thank you for this wonderful feedback! We can't tell you how much we appreciate your customer loyalty! It's wonderful to hear that Justin did a great job in assisting you. The Bakersfield Nissan Team
Very helpful service advisors and very clean
My service advisor listened to all of my concerns and took very good care of me, service area very clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy with service
Service rep was very knowledgeable and explained what needed to be done, made up for the bad experience I had with my prior visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Dolores! I am thrilled to hear that you gave us a second chance and we made it a positive experience. I am glad we were able to help. The Bakersfield Nissan Team
Fine service, and clean facilities
The service was done in a timely manner and waiting was pleasurable in the clean waiting room. (And I got to look at some new cars too.) :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
My husband took my car in for oil change and was super impressed with how he was treated and taken care of
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
[Response Submitted] We appreciate your input, Rita. Glad to hear that your husband is impressed with the service we offer here at Bakersfield Nissan. If there is anything more we can do for you please come back and see us any time! Take care! The Bakersfield Nissan Team
Good service
Staff was accommodating to my schedule, identified the problem with my car, and provided the possible solutions to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marissa, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you and we look forward to your continued business! The Bakersfield Nissan Team
Great Service, Awesome Staff
I liked that the staff was friendly. Mr. Ramirez even went to get my car and brought it close to the entrance so that I would not get wet! Extremely impressed. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Luis, we appreciate your input. Glad to hear that you are impressed with the service we offer here at Nissan of Bakersfield. It's wonderful to know that Mr. Ramirez did a great job in assisting you. If there is anything more we can do for you please come back and see us any time! Take care! The Bakersfield Nissan Team
No Pressure Sales People
When I drove onto the lot, I was looking for information, and DID NOT want to be accosted by a high pressure sales pitch. I know what my finances are and what I am able to pay and DID NOT want to be pushed into spending more than I was ready to spend. The sales people that assisted me were thoughtful, listened to my needs, answered my questions, and let me make the decision of whether to buy or not. I appreciated their willingness to spend that time even though a "sale" was not guaranteed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! The Bakersfield Nissan Team