Nissan of Bakersfield

Jesus from service dept deliver outstanding assistance to clients thanks for your help! Ariel Rubio was also a great pro explaining to clients what's going on...

Had a great experience on a Saturday Morning. My wait was about 45min. Starbucks coffee available, Internet, phone chargers and a comfortable wait area. Overall a great experience.

First service diagnostics . I repeatedly asked if it the diagnostics was a FULL diagnostic and if everything would be checked . I was reassured it would be and how “amazing” the “multi point diagnostics” was . Once it was done and problems were fixed ... I began hearing a noise . I called the guy back and made him aware of the noise and he said we’d schedule another appointment. I was curious as to why there were still “unfound” Issues when we just had this diagnostics and my warranty just paid for multiple things to be fixed . He went on saying they only check things from Initial complaint or concern . I reminded the guy prior I asked multiple times will EVERYTHING be checked with the diagnosis. Long story short I feel Nissan DIDNT DO A THOUROUGH JOB AS PROMISED or the associate helping me isn’t too aware on your own services . I was told the diagnostic checks everything and although $6,000 of work was done , there is still issues ! And he claims it’s cause “I didn’t initially bring it up” when from the get I asked if it would detect ALL PROBLEMS AND STRESSED THAT & how I wanted everything checked and made sure it was set . That wasn’t done ! I was made to feel as though I’m at fault . Issues are still occurring and yet I haven’t went back because Nissan lies, then blames customer.

The service coordinators at this service center are always very nice and helpful. I feel as though they care about their customers and their experience. I have several routine maintenance issues with my car at the moment, but instead of pestering me to take care of them all they listened while I said that I'm planning on taking care of them one at a time. Also the cashier was very helpful in helping me figure out a problem I was having with my card, and did not get frustrated as we tried to figure out a solution to get the bill paid.

Everyone was friendly and very helpful and when I returned next day because my airbag light was flashing they were also very understanding and helpful

I bought my car 7yrs and I was bring it back for oil and other mantains.They have great service and never roud. And I enjoy walking in and everyone smiles and say Hi.

I trust taking my Nissan Maxima to Nissan pf Bakersfield because they are very through with my car and they have always gone over and beyond to make sure I am happy as a customer. 🌟🌟🌟🌟🌟 to Nissan of Bakersfield

Nice and easy. Didn't have to take all day.. Martha was good to talk to and a good listener. She will be a good associate for Nissan...

I had a great time with turning in my lease and haggaling our the new lease on my Nissan Sentra. Employees were all professional and fair.

This was my first time buying a car. And my experience was absolutely amazing. He answered all my questions worked with my budget. He honestly treated us like family. I will be recommending not only Nissan but of course sending all my friends to Randy.