Reviews
Write a reviewService was great.
Staff was attentive, and prompt. There was an issue with the billing portion, but was handled immediately. This experience was a good experience, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DiegoAlvarado. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Waiting game
How long should it take to drop your car off and get a rental from the dealer? My wait was 40 minutes. Upon returning rental car and getting mine back, another 40 minutes. Can’t nissan streamline this process?
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Peter. Thank you for sharing your experience with us. Your review has been shared with our management team. Excellent service and professionalism is of extreme importance to us, so we're disappointed to hear about your experience. We value your business and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
All ways nice to us great srvis
Great survis ever time we go there or any time we have any gustion about are car we have had meny oil chge there and the survis everone that helps us is great to us
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josttecontreras4. Thank you for your kind words about Rudy and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your Nissan of Bakersfield team
Express service
Richard was very friendly and answered all my questions. He assured my car would be done very quickly and it was. I was extremely satisfied with his customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Emberjackson10. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Happy with our purchase experience.
Mercedes was very professional and friendly. She answered our questions and is very knowledgeable. Zacarrius was excellent in Financing. Explained our terms and answered our questions, “He knows his job”. Aldo approached us to suggest considering up grading our vehicle. That’s how we started our experience at NISSAN of Bakersfield. “Loving our new Armada” Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cmarto. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Great service
The. Service writer was very understanding of the the needs we had and the money we had to spend. The repairs we done in a very timely manner for a very busy dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rjbsr2. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Excellent service
Best service every time i take my Nissan in. People are very professional and friendly, they also care about you been safe on the road when they do an inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Isisgallardo21. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Average service visit
Just a standard service checklist visit. Dealership parts prices are expensive so I buy elsewhere. I would have bought the tailgate and tail light assembly if the dealership would have put them on but the overall price is just ridiculous so I’ll just do it myself and save about $500.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Amazing Help & Service!
Amazing help & service! And very quick! Miguel Cuevas was super friendly, helpful, and knowledgeable. It was a Friday before holiday weekend and I still received great customer service. Although I asked for Oil, Lube & Filter, the filter was not changed. So quality of work has less stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Taylorkrok. Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Excellent
Everyone there was really professional especially Erick Silva he was really nice and helpful I would highly recommend him if you are looking to get a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rafael. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!