Reviews
Write a reviewGreat!
I went in for a routine oil change and check on my 2015 Nissan Sentra early on a Monday morning. The service department was pretty busy but I was able to get fast friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peace. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Excellent service! Saved our road trip!
Everyone at the dealership was very helpful and friendly. Jesus Talamantes took extremely good care us. He made an unfortunate incident on our road trip much easier to handle and got everything completed for us in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nevmorgan24. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Perfect! The associate was great!
I have had my Nissan Altima for almost 3 yrs! And get an oil change at Nissan! The service has been great! Jesus Talamantes is the greatest at his job has helped me and my husband out multiple times and he never disappoints we leave completly satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adriana. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Considerate Cusromer Service
Very helpful and informative service representative. Besides the service I had went for, I was informed my tire had a nail in and was repaired. Went the extra mile, definitely recommend this service center
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jrpacheco67. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Very professional
Eric was very professional! My experience at Nissan was great! He knew what he was talking about which made it a lot easier for me! Eric is very good at what he is doing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vallarta88. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience. Have a wonderful day! -Your Nissan of Bakersfield Team
Muy bueno gracias
El servicio muy bueno gracias por arreglar mi problema es mejor ir al diler por más confiansa y partes originales y con personas profecionales muchas gracias
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Damian. . Nos da mucho gusto saber que tuvo una muy Buena experiencia con nuestro departamento de Servicio, en Nissan de Bakersfield la satisfaccion de nuestros valiosos clientes es nuestra prioridad. Aqui la esperamos en su proxima visita.
Communication
Shuttle service: friendly, though could've been more efficient with drop off locations. Mechanic: did not denote main concern that brought me in. I would've appreciated then informing me the recommended services via phone so i may approve services to be rendered and not have to schedule another time to visit. Phone wait time is excessive
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
I had a great experience at this dealership, Myra has been extremely helpful, and provided excellent customer service working with our credit and showing us all features of the cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Xochitl. We sincerely appreciate you taking the time to review us and tell us about the excellent service that Myra provided to you! We are so glad that you enjoyed your visit with us and we look forward to doing business with you again soon! -Your Nissan of Bakersfield team
Car service
Very attentive and helpful polite and answered all my questions will go back definitely keeps you informed with all progress of your car and what is needed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robertomur23. We appreciate you taking the time to review Nissan of Bakersfield and tell us about the 5 Star experience you had with our Service Department. We are so glad that you chose us to perform your repair and enjoyed your experience. We hope you have a wonderful day and we look forward to your next visit! Your Nissan of Bakersfield team
Blindsided
No comment, at this time. Will be speaking to a manger tomorrow hopefully. After reviewing paperwork found some descrepencies, need some clarification on total of vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car