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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Oil change

It's a long story but I went in for an oil change and they forgot to put back some screws, after calling them and taking the car back they denied the whole thing and I bought my vehicle from there it was my 3rd change and haven't taken it anywhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience

Sales associate knew her job and made it a fantastic experience for me. It did not take long and the end result made me feel that I got a very good deal. She worked hard to.get.me.what I wanted and made the experience wonderful. By the way this is my 3rd Rogue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

mshelenmorin, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team

Great friendly service

I walked in in need of a new vehicle. Martha was extremely helpful in helping me find the right vehicle for my daily needs. Till this day, when I go in for service she is still very polite, and goes out of her way to check the status of my vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ottobot88, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Very helpful

Every employee was able to help me with anything I had questions for. The customer service manager was very polite. Very nice environment will recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

bcasillas2220, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

Great customer service

My overall experience was really good... The service associate was very helpful and attentive to my needs. I was very pleased with the outcome of my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mechv02, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team

I love my experience there.

I love that they were quick with their service. As soon I got there they helped me with my problem car. They were super nice!!!! I love this place I would come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

90caro, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team

Change oil but had to go somewhere else

I went to change my oil and I was told that my bolt was strip so I decided to take it back to the shop who change my oil before so I can complaint but they said there was nothing wrong and they change my oil. Spend half of they day don’t that

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

rosanasolis72, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Awesome Service

My experience with Nissan of Bakersfield has always been great. All the staff is very welcoming and helpful with any of my needs. Would definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

TilerWatt, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

Great Service

Customer services was there 110% I had questions about certain vehicles and it was given to me right on the spot, sale’s didn’t have to go find the right answer or research it. All in all the best service I’ve had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Safetymike, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team

60k mile service

When I enter into the dealership or the service department I always feel like I'm a priority. The service members always take care of me and always explain exactly what it is that they're going to do and what needs to be done after they inspect the vehicle. They're very good at explaining the maintenance actions that are needed and that have been done and I never questioned any of the results that come from there diagnosis. Nissan service members know Nissan vehicles better than anybody and I trust them and will continue to trust them. Nissan of Bakersfield is my number one go-to when it comes to taking care of my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

James S, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team