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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Customer Service

I really like to go to Bakersfield Nissan they meet my expectations everyone is nice, friendly, and helpful. Victor Ramirez is awesome always goes out of his way and gets my car taken care of. I will definitely be returning to continue all my services to Bakersfield Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

lenunez06, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

Excellent Service

I love working with Martha Quiroz at Nissan of Bakersfield. She has always provided excellent customer service and goes the extra mile for us. She has the answer to all of our questions. She is available all hours and we always leave will a smile . Martha's smile is contagious! Keep up the great work . Nissan needs more "Marthas" :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Paisley2018, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

I had a great experience

I really liked my sales lady Myra,she was very professional and answered all my questions and was very polite and made sure I was happy with my purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Zavala86, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

The most relaxing and helpful car buying experience

Juan Medina made this car buying experience easy and relaxing. He provided information on the type of truck we were looking for. He showed us several truck types and their features. He took us to another lot to look at more options. He went back to get keys for the cars we wanted to see. He let us do a test drive. Despite another customer that was waiting for him, he took his time with us. He searched out several options for a discount that we could use. He helped us find the best financing plan for us. After that he took us to Roxi and she was very thorough with our financing and warranty packages. Finally, despite the late hour, Juan took the time to walk me through the features of my new vehicle and also set up my phone through bluetooth. I was very impressed with my car buying experience and really enjoyed it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Leramz43, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team

Very professional

Great customer service. Service advisor Erick was very professional and courteous. Kept me informed of vehicle status and made sure vehicle was washed after. In and out quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rbarnett3, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

Great customer service

This was the best experience I have ever had at a car dealership. Our salesman Bobby was very knowledgeable and helpful when it came to choosing the perfect car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

A.schneid921, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team

Awesome experience.

Everyone at Nissan had great customer service and made our buying experience wonderdul. Shout out to Bobby Sharp who was very informative and overall awesome salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dusty92, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

Nissan is Amazing!!

Nissan has been one of the greatest companies I've ever delt with! I always have a great service experience. Ariel Rubio is my favorite advisor; he always takes care of me and makes sure everything goes smoothly each time. He has the best customer service. I have been going to him for 3 years now and will continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Elizabeth P, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

great ,quick & free

it was quick,free & learning expierence ,i was sent a letter for 35,000 miles free multi point inspectin ,& offer to enter free rogue drawing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Dudeofjunk1955, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

Service starts, and ends with the advisor.

First of all, my Mother had bad experiences, and thus her auto issues were resolved elsewhere. On two of those occasions, she was rebuffed on a tire leak issue, and even accused of releasing air from her own tire. This was later found, and repaired at a local Costco, for about $15, and took a total of 25 minutes. I, on the other hand, had a great experience with Nissan of Bakersfield, due to advisor, Jesus Felix. He was professional, informative, and wasn’t a high pressure tactic employee. I wish my Mother had the same experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michealmanos, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team