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Power Kia

(654 reviews)

Reviews

(654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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very clean severice depertment

Got everything done I ask for and power kia is friendly people they treat customers as family they make sure you are comfortable and coffee is there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda - Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide a professional and comfortable service experience to each and every customer that enters our dealership. Please visit us if you have any concerns about your car. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Friendly and fast service.

The people you have working for you make me feel like they are old friends. I will always take my Kia to the Salem, OR dealership. And when it is time for a new car and if I am given a great deal I will buy a Kia in Salem, OR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Renee - Thank you for this wonderful feedback! Our team works hard to keep our customers coming back to Power Kia and it's great to hear of your continued business. We appreciate all of your kind words and we look forward to seeing you soon! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great service

Everything was great I would go again. It was the best car place I have been to. I had a great experience

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kristie, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Power Kia! If there is anything else we can do for you just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great service

The workers were friendly and personable kept you informed and answered any questions. The waiting room was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda - We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and personable service to our guests. Please come see us for any future needs! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Terrific car Saleman..makes buying car almost fun.

Your salesman Wayne Ronke...he is the most personable salesman we have ever been in contact with..he makes buying a car fun..even signing endless paperwork....would definately reccommend him as a salesman to someone else...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Leroy and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Wayne was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

The Power of Power Kia

The service, parts and shuttle staff at Power Kia are friendly, helpful professionals. It is a pleasure to visit them, and I trust their insights.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great salesmanship, good trade-in value!!

There was no stress, associates pushing me to buy and overall was a good experience. However, I feel at the end of the month, you should have 2 finance managers, as I was third in line and waited 2.5 hours to be seen. I traded in a 2011 Kia Forte and was very happy with the trade in value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John - Thank you for taking the time to provide this feedback and congrats on your new car! Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

great service

I like how helpful and polite the check in process is. I am not happy that I purchased a mantenance package and I still have oil changes left and I can't use them because it was only good until a certain date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Leona - It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Service

Always prompt and thorough. Good people who are willing to explain things. I really appreciate the heads up they gave me by letting me know what work is going to need attention a nd approximate cost so I can plan the repairs in my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rondeeda - Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and thorough service. We hope you will give us the opportunity to help you again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great service

Great service . Comfortable waiting room ... fast service . The fair was less than I spect ... that was so great ???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Beatriz - It is our commitment to ensure quality customer care by providing comfortable facilities as well as professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765