Reviews
Terrific Customer Service
Steve, who helped me at the front counter service desk was wonderful and I was very impressed. He was so helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Roger. Glad to hear that you were impressed with the service Steve offer here at Power Kia. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Fast, accurate, and helpful!
I greatly appreciate the speed and communication at this dealership. I drive over an hour each way to get there and it's worth it every single time. Thank you, Steve!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Meegan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. and if you haven't already, follow us on Facebook for access to exclusive content! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Jim and rebecca are amazing along with the finance
My fear was getting messed over by another salesman. ..nope i bought a car from a friend salesman. I had a bad process a year before and didnt want to go back, but my dream was to get a new car and this team made it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Britney, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Power Kia! If there is anything else we can do for you just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Nice experience
I had a new key made. The job was done well. The people were friendly. The free car wash was nice.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Mazda March car service
Manager of service department Showed me defective part & answered questions fully professionally and courtesously. I was finished in a timely matter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, thanks for your kind words! We appreciate our service team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great facility - Great service
The first thing that wowed me are the enclosed service bays - the service door bay lifting up and sensing my car's presence, inviting me to drive-in ... awesome concept. Then, service was first class!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Georges, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Excited to get the new Soul we came in for
Very fun and entertaining salesperson, Wayne. We really liked the coffee. The whole process took a long time but I think thats just the way it is. We did really appreciate the finance guy working with us to get the payment where we needed it to be.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diane, thanks for your great review. We do appreciate your patience for the extended wait that you encountered. Wayne and the rest of our team always strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great customer service, disorganized
Went out of their way to find the exact car I wanted. Disorganized when I went into sign paperwork nobody knew I'd be there even when I set it up with the dealer who wasn't there that day but said he would be.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura, thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Power Kia anytime! Take care. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service, friendly staff
Excellent customer service and friendly employees. The only drawback to our recent service was that the car wash was not done very well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tami, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great personal service
Eric in Service is wonderful. He knows my car, remembers my name, and treats me like a valued customer. He's a big reason I come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, we appreciate you for letting others know about your experience with Eric. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765