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Power Kia

(654 reviews)

Reviews

(654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good polite service

They were there for us to help in what we needed , they told us the best deal for our headlights. My husband took the van in , he was happy with the service we got.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joan, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Excellent service

Getting a lower interest rate then what I originally started with thanks to their amazing finance manager Frank. Best experience I've had there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Denise, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Frank was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Friendly and prompt service always

The front desk listened and responded to our questions. When they did NOT know the answer they ASKED someone else which we appreciated instead of "guessing" or giving us incorrect information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Teresa, it is wonderful to hear that our staff at Power Kia was able to provide you with a great experience!?We really appreciate this feedback and we will share it with them. Thank you and if you have any questions, please feel free to contact us. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great buying experience.

Very friendly and knowledgable salesman. Truly an enjoyable experience. We will be telling our friends to go to Power Kia for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great facility, comfortable waiting area.

How they were able to let us know how to better care for our vehicle. Them letting us know we would need brakes on our next oil change.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lynn, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback.?At Power Kia, we value our customers and we look forward to seeing you on your next visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

friendly, knowledgeable service personnel

friendly, knowledgeable service personnel.Service did take longer than expected.First class facilities with nice customer waiting area with coffee, water and TV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Polite and efficient staff, nice facilities

Staff is always polite and makes sure everything is going smoothly. Doesn't push unneeded items (like a lot of quick-lube places do).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The sales guy was awesome and listened and thought of something that fit my needs. When he finally found the car in the lot he was so excited to show me and I love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly, personal service.

Friendly...willing to answer questions...they do good work. I took the shuttle to work and when my car was ready and because I didn't owe anything, my car was brought to me and the shuttle picked that person up. I really appreciated the fact that I didn't have to leave work to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Friendly customer service reps and fast! Prices are very affordable when compared to other businesses in the area. Would recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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