Reviews
great service
Very friendly knowledgeable staff, facility is very clean and welcoming. Staff takes the time to thoroughly explain what is found and do not pressure you to purchase services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ester, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Excellence is why I cone back
Excellent customer service! Seems like everyone us happy to be there and help! I drive all the way from Nevada the service is so great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Staci, thank you for taking the time and traveling from Nevada to see us. We appreciate the kind and sincere comments. We will be there for you for many years to come. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Amazing service, friendly employees
The friendlyness of the staff and the cleanliness of the waiting area made the entire experience enjoyable. I prefer this Nissan over the one near me. I drive over an hour just to get to Salem Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tony and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service!!!!!
How wonderfully quiet and clean the service area is. The service Representative... Steve was his name I believe..is always very sweet and very thorough to explain exactly what we are doing... Etc.... Thank you!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, we appreciate you for letting others know about your experience at Power Kia. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
oil change & tire rotation were done quickly
Friendliness of staff. Timeliness. How quickly the oil change & tire rotation went. Facility was clean. Lots of natural light. Comfortable seating in the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gayle, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service, nice people, nice waiting area.
Power KIA always get the job done faster than the time they tell me it will take. I appreciate that they let me know the items on my vehicle that will need attention in the near future. I always appreciate that they wash my vehicle for me after servicing it. And I wish I could remember the name of the service rep who helped me. He is a GREAT representative for your company. He's very nice, positive, let's me know what work I need to have done coming up, but is not pushy or condescending about scheduling it. He's one of several reasons I'm a repeat customer. He had styled silver hair, glasses, slender build, a little taller than average perhaps, and probably somewhere in his late 40s, or 50s. Anyway, I don't know him, or even his name, but he gets five stars in my book.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roger, Thanks so much for taking the time to share your feedback with us!? We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Good service
Got the oil changed and new wipers! We called last minute, but still able to get the car in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Perfect
Staff was very helpful and knowledgable,friendly . He took extra time to answer my question. My car was return clean and on timely basis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Becky, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Power Kia, we value our customers and we look forward to seeing you on your next visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
Great people to work with. The waiting area is very nice also. They keep you informed how the work is proceeding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marvin, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
Customer service was great and the work was completed in a timely manner. I will continue to take my car there for service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bryon, thank you for sharing this great feedback with us.?We feel our service department is what makes Power Kia special.?Reviews like yours help us to make sure that we're meeting the needs of our customers and we?re glad to hear that you were pleased with your visit.?We look forward to seeing you for your next service appointment! Sincerely, Shane Matheny - Sales Manager - 866-979-8765