Reviews
Visit to Power Kia
Done in a timely manner, everyone was very nice and coffe was provided.Don't have anything more to say and 20 words is too many.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, we appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Power Kia has great service
Power Kia always has good service, clean comfortable waiting room, and friendly personnel. All personnel are always very helpful and friendly. I love the cheery, light waiting room.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melvin, Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Power Kia! If there is anything else we can do for you just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service and very clean facility
Great customer support and quality of service. We like pointing out things that need attention and keeping you updated on the prograss of your service. It is nice when we come in Eric knows who we are and remembers things we have told him. Great asset to your dealership. Both Erics are great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorena, thank you so much for the great review of your experience at our dealership and especially with Eric. All of the employees appreciate your loyalty to Power Kia. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Maintenance
I had no trouble getting an appointment at the time I wanted. The staff was pleasant, informative and friendly. The facility was clean and inviting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrica, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Power Kia! If there is anything else we can do for you just give us a call! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service, cleanwaiting room
People were willing to answer all my questions and keep me advised as to what was going on. clean areas and gave car back cleaned
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
The staff were very friendly and provided great service. Our experience was great with quick service and very satisfied overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service. Clean facilities. Friendly staff.
Employees are very friendly and knowledgeable. Service is always prompt and they're so good about explaining what's being done to your vehicle. All around GREAT!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Warranty work
Clean, friendly and prompt. Always ready when promised and easy to get appointments. We have purchased 3 Kias from Power and will stay with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diana, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Recall repairs
The service writer was polite and knew exactly what my car was there for, how long it would take and was right on the money with both. I was offered beverages, a place to sit and watch tv while I waited and my car was washed when it was returned to me. Very positive experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Allison, it is wonderful to hear that our staff at Power Kia was able to provide you with a great experience!?We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
I liked all aspects of the services I received including the Greeting, shuttle, service explanation, and it was free under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wayne, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765