Reviews
Service was completed faster than expected it was a very good experience having my vehicle repaired thanks
Service was completed faster than expected it was a very good experience having my vehicle repaired thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mobile service is great. The tech, John Turman was very friendly and knowledgeable. He answered all my questions.
Mobile service is great. The tech, John Turman was very friendly and knowledgeable. He answered all my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mobile service technician was very informative on my point inspection. He changed my oil and rotated my tires in the dead of heat with a smile. I will definitely use the mobile service again.
Mobile service technician was very informative on my point inspection. He changed my oil and rotated my tires in the dead of heat with a smile. I will definitely use the mobile service again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shane was very professional and courteous. Great and efficient work! Duval Ford has always performed as a 5 star experience!
Shane was very professional and courteous. Great and efficient work! Duval Ford has always performed as a 5 star experience!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This car buying experience was the best we have ever had by far! I normally get headaches car shopping, but this was so relaxed, I was stress free. David Watts was wonderful. He was honest, helpful, not pushy, and didn’t give us a bunch of fluff or sales pitches. He actively looked for cars online or in the lot that fit our exact description, and when one came in, it felt like we were the first ones notified. He was attentive to our trade in options, and clear cut on the costs. Never once was he annoyed with our requests. What a hard worker! Then we get to the actual buying of the vehicle. Again, usually another headache. Rick Garcia was wonderful! Very personable, understanding, and like David, went the extra mile and hours to make our time crunch happen. He was knowledgeable about the paperwork, spent time explaining in lay mans terms and never rushed us or was annoyed. Duval has a special duo with these guys and I know they will benefit Duval and anyone who comes to see them! Thank you, gentlemen!
This car buying experience was the best we have ever had by far! I normally get headaches car shopping, but this was so relaxed, I was stress free. David Watts was wonderful. He was honest, helpful, not pushy, and didn’t give us a bunch of fluff or sales pitches. He actively looked for cars online or in the lot that fit our exact description, and when one came in, it felt like we were the first ones notified. He was attentive to our trade in options, and clear cut on the costs. Never once was he annoyed with our requests. What a hard worker! Then we get to the actual buying of the vehicle. Again, usually another headache. Rick Garcia was wonderful! Very personable, understanding, and like David, went the extra mile and hours to make our time crunch happen. He was knowledgeable about the paperwork, spent time explaining in lay mans terms and never rushed us or was annoyed. Duval has a special duo with these guys and I know they will benefit Duval and anyone who comes to see them! Thank you, gentlemen!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Craig and Jonathan, along with their teams, did a great job, as always! Thanks Guys!
Craig and Jonathan, along with their teams, did a great job, as always! Thanks Guys!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jon was a pleasure to work with and very professional throughout our experience. When we are next in the market for a new vehicle we will definitely work with Jon again.
Jon was a pleasure to work with and very professional throughout our experience. When we are next in the market for a new vehicle we will definitely work with Jon again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, courteous and responsive. Made my life a whole lot easier with their mobile service. No boring wait in the dealership. Technician was exceptional!
Professional, courteous and responsive. Made my life a whole lot easier with their mobile service. No boring wait in the dealership. Technician was exceptional!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The technician was timely, knowledgeable and accurate. The new mobile option is a great addition to the maintenance department.
The technician was timely, knowledgeable and accurate. The new mobile option is a great addition to the maintenance department.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Duval Ford is excited to offer our our Mobile Service program coming to your home or office for routine maintenance needs. Thanks renette_lott for the 5 star recognition.
Craig was my service manager and he was great to with. He kept me updated and answered my questions promptly.
Craig was my service manager and he was great to with. He kept me updated and answered my questions promptly.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communications and great time management are part of the Duval Service First promise. Thanks Alonzobreaux for your 5 star recognition for Craig and Duval Ford.