Reviews
Start to finish great service from setting up the appointment to getting me a Lyft to and from the appointment.
Start to finish great service from setting up the appointment to getting me a Lyft to and from the appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Warren Hart has helped me with several vehicle purchases over the years and he is always a pleasure to work with and this time he introduced me to Maurice to help me and he was a pleasure as well
Warren Hart has helped me with several vehicle purchases over the years and he is always a pleasure to work with and this time he introduced me to Maurice to help me and he was a pleasure as well
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Allison was great. Best there is!!! She is the reason I keep coming back. Facts
Allison was great. Best there is!!! She is the reason I keep coming back. Facts
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you had such a positive visit with our team. We appreciate your continued loyalty and look forward to servicing your Lincoln again.
Always great at duval ford. Never had any issues. Somewhat fast service for a dealer. I expect to wait 1-2 hours for The works... Waiting room is nice. Would be great if they added actual phone charger hubs to connect USB and Type C. Only issue i have is what's with the constant phone calls after i finish my service... for like 3 days straight i got calls from Duval ford and message asking how the service was to call them back... I find that very annoying. If i had an issue i would contact you.
Always great at duval ford. Never had any issues. Somewhat fast service for a dealer. I expect to wait 1-2 hours for The works... Waiting room is nice. Would be great if they added actual phone charger hubs to connect USB and Type C. Only issue i have is what's with the constant phone calls after i finish my service... for like 3 days straight i got calls from Duval ford and message asking how the service was to call them back... I find that very annoying. If i had an issue i would contact you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our team with your Ford Escape service and for noting our quick turnaround and comfortable waiting area. We apologize for the extra follow-up calls and will pass along your suggestion for USB and Type C charging hubs to our service team.
Oil change went great, waiting area was clean coffee was fresh and the wait time was reasonable
Oil change went great, waiting area was clean coffee was fresh and the wait time was reasonable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks alwoods915 for the 5 star recognition of the Duval Ford amenities - our waiting area, coffee service and time management.
From finding the vehicle to delivering, this team went above my expectations at a great price. Extremely happy!
From finding the vehicle to delivering, this team went above my expectations at a great price. Extremely happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Duval Ford strives to go above and beyond on every vehicle purchase. Thanks Christopherjtaylor84 for the 5 star approval.
I had an excellent experience with Duval Ford from start to finish. My Service Advisor Brayden was friendly and professional. I highly recommend them for anyone looking for great service.
I had an excellent experience with Duval Ford from start to finish. My Service Advisor Brayden was friendly and professional. I highly recommend them for anyone looking for great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks KristenL for the 5 star vote of confidence in the Duval Ford service team. Your recommendation is appreciated.
I love this dealership! They always have the best service and are so helpful! Definitely recommend
I love this dealership! They always have the best service and are so helpful! Definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Duval Ford appreciates your continued business and 5 star recommendation lclippert1788.
I’ve been coming to this dealership for years now and I always get really good service
I’ve been coming to this dealership for years now and I always get really good service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you sweetbuddy6455 for your many years of trust and dedication in Duval Ford on Cassat Avenue.
Loving my 2026 ST Line Ford Explorer!!! The customer service was amazing!! Highly recommend Kathleen and Loren!
Loving my 2026 ST Line Ford Explorer!!! The customer service was amazing!! Highly recommend Kathleen and Loren!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your 2026 Ford Explorer ST tiffany.mason1117. Thanks for sharing your 5 star experience with Kathleen , Loren and the entire sales team at Duval Ford..