Reviews
Bryan was a pleasure to work with! Keep up the great service and thank you!
Bryan was a pleasure to work with! Keep up the great service and thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Edge was the person I was working with. He is absolutely Amazing. He is exceptionally friendly and helpful. It was a pleasure to have him help me.
Mr. Edge was the person I was working with. He is absolutely Amazing. He is exceptionally friendly and helpful. It was a pleasure to have him help me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Dawn for sharing your 5 star experience with Will and Duval Ford. We strive every day to achieie 100% customer satisfaction.
Always the best technicians and advisors! Always knowledgeable and helpful to the fullest! I wouldn’t go anywhere else
Always the best technicians and advisors! Always knowledgeable and helpful to the fullest! I wouldn’t go anywhere else
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Duval Ford Service First promise includes clear communications, great time management and customer service. Duval Ford appreciates your 5 star recognition cmull2020.
Excellent customer service; fast and efficient and good communication throughout. Always highly recommend - thank you
Excellent customer service; fast and efficient and good communication throughout. Always highly recommend - thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Duval Ford appreciates your 5 star recommendation duggan4.
Start to finish great service from setting up the appointment to getting me a Lyft to and from the appointment.
Start to finish great service from setting up the appointment to getting me a Lyft to and from the appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Duval Ford provides complimentary alternate transportation with every service appointment. Thanks hrntfixr for the 5 star recognition on your complete service experience.
Warren Hart has helped me with several vehicle purchases over the years and he is always a pleasure to work with and this time he introduced me to Maurice to help me and he was a pleasure as well
Warren Hart has helped me with several vehicle purchases over the years and he is always a pleasure to work with and this time he introduced me to Maurice to help me and he was a pleasure as well
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Scott for sharing your years of 5 star trust in Warren and Duval Ford. We appreciate your continued business.
Allison was great. Best there is!!! She is the reason I keep coming back. Facts
Allison was great. Best there is!!! She is the reason I keep coming back. Facts
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you had such a positive visit with our team. We appreciate your continued loyalty and look forward to servicing your Lincoln again.
Always great at duval ford. Never had any issues. Somewhat fast service for a dealer. I expect to wait 1-2 hours for The works... Waiting room is nice. Would be great if they added actual phone charger hubs to connect USB and Type C. Only issue i have is what's with the constant phone calls after i finish my service... for like 3 days straight i got calls from Duval ford and message asking how the service was to call them back... I find that very annoying. If i had an issue i would contact you.
Always great at duval ford. Never had any issues. Somewhat fast service for a dealer. I expect to wait 1-2 hours for The works... Waiting room is nice. Would be great if they added actual phone charger hubs to connect USB and Type C. Only issue i have is what's with the constant phone calls after i finish my service... for like 3 days straight i got calls from Duval ford and message asking how the service was to call them back... I find that very annoying. If i had an issue i would contact you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our team with your Ford Escape service and for noting our quick turnaround and comfortable waiting area. We apologize for the extra follow-up calls and will pass along your suggestion for USB and Type C charging hubs to our service team.
Oil change went great, waiting area was clean coffee was fresh and the wait time was reasonable
Oil change went great, waiting area was clean coffee was fresh and the wait time was reasonable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks alwoods915 for the 5 star recognition of the Duval Ford amenities - our waiting area, coffee service and time management.
From finding the vehicle to delivering, this team went above my expectations at a great price. Extremely happy!
From finding the vehicle to delivering, this team went above my expectations at a great price. Extremely happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Duval Ford strives to go above and beyond on every vehicle purchase. Thanks Christopherjtaylor84 for the 5 star approval.