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Duval Ford

(3,137 reviews)
Visit Duval Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 12 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 960-1301 (888) 960-1301
Used (888) 903-0989 (888) 903-0989
Service (877) 808-9113 (877) 808-9113

Inventory

See all 676 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2026.
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
Welcome to Duval Ford!

Service center

Phone number (877) 808-9113

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Ford from DealerRater.

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The service we received from our sales consultant George Clark with Duval Ford was top notch. He didn't stop until he got us the offer we were looking for. He will definitely be the first we contact when making a future purchase. I would also like to extend a thank you to James Holloway IV in the financial department for making a smooth and painless transition through the paperwork process.

The service we received from our sales consultant George Clark with Duval Ford was top notch. He didn't stop until he got us the offer we were looking for. He will definitely be the first we contact when making a future purchase. I would also like to extend a thank you to James Holloway IV in the financial department for making a smooth and painless transition through the paperwork process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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This is a great dealership and so is your sales staff. I deal with a salesman named chief he is fantastic

This is a great dealership and so is your sales staff. I deal with a salesman named chief he is fantastic

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your 5 star recognition for Chief and our entire sales team.

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I would not buy a car anywhere else. New or used. The customer service is top notch. No stress, no pressure, just great knowledge, insight, and guidance. Even if you don’t live close by, go with Duval Ford to buy your car. They will make it easy and positive!

I would not buy a car anywhere else. New or used. The customer service is top notch. No stress, no pressure, just great knowledge, insight, and guidance. Even if you don’t live close by, go with Duval Ford to buy your car. They will make it easy and positive!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You are right kanesears7. Duval Ford will deliver directly to your home in-state or out-of-state. Thanks for the 5 star recognition for our sales team.

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Service was great Jeff did a good job getting my warranty repair in a timely manner works great

Service was great Jeff did a good job getting my warranty repair in a timely manner works great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The Duval Service First promise includes clear communications and great time management. Thanks Forest for the 5 star feedback for Duval Ford.

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Bryan was a pleasure to work with! Keep up the great service and thank you!

Bryan was a pleasure to work with! Keep up the great service and thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks culomorena78 for the 5 star recognition for Bryan. Duval Ford strives for 100% customer satisfaction every day.

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Mr. Edge was the person I was working with. He is absolutely Amazing. He is exceptionally friendly and helpful. It was a pleasure to have him help me.

Mr. Edge was the person I was working with. He is absolutely Amazing. He is exceptionally friendly and helpful. It was a pleasure to have him help me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Dawn for sharing your 5 star experience with Will and Duval Ford. We strive every day to achieie 100% customer satisfaction.

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Always the best technicians and advisors! Always knowledgeable and helpful to the fullest! I wouldn’t go anywhere else

Always the best technicians and advisors! Always knowledgeable and helpful to the fullest! I wouldn’t go anywhere else

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

The Duval Ford Service First promise includes clear communications, great time management and customer service. Duval Ford appreciates your 5 star recognition cmull2020.

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Excellent customer service; fast and efficient and good communication throughout. Always highly recommend - thank you

Excellent customer service; fast and efficient and good communication throughout. Always highly recommend - thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your 5 star recommendation duggan4.

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Start to finish great service from setting up the appointment to getting me a Lyft to and from the appointment.

Start to finish great service from setting up the appointment to getting me a Lyft to and from the appointment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Duval Ford provides complimentary alternate transportation with every service appointment. Thanks hrntfixr for the 5 star recognition on your complete service experience.

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Warren Hart has helped me with several vehicle purchases over the years and he is always a pleasure to work with and this time he introduced me to Maurice to help me and he was a pleasure as well

Warren Hart has helped me with several vehicle purchases over the years and he is always a pleasure to work with and this time he introduced me to Maurice to help me and he was a pleasure as well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Scott for sharing your years of 5 star trust in Warren and Duval Ford. We appreciate your continued business.

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