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Kelly Chrysler Dodge Jeep RAM

(2,315 reviews)
Visit Kelly Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award
View 13 awards
2021 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 408-1448 (888) 408-1448
Used (610) 421-4337 (610) 421-4337
Service (888) 805-5705 (888) 805-5705

Reviews

(2,315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Chrysler Dodge Jeep RAM from DealerRater.

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Good attention and time dedication to explain the service

Good attention and time dedication to explain the service items performed and the prices were clear.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

evm, Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

Prompt service on arrival, got the service done quick,

Prompt service on arrival, got the service done quick, talked about our next visit and what to expect going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

This was the best dealer experience I have had in a long

This was the best dealer experience I have had in a long time. Tim Sparrow was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Barnie, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

Always go there.

Always go there. Good service representatives and good workmanship. Estimates of time and cost are always correct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

Tim did a nice job explaining the features on the Jeep

Tim did a nice job explaining the features on the Jeep Wrangler. Trade-In value was what we expected. Finance department was easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

I had a great experience at Kelly.

I had a great experience at Kelly. Mark was fantastic. I couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

Took my truck in for problems on my truck, had for 3

Took my truck in for problems on my truck, had for 3 weeks,told me nothing wrong with truck. Found out arms were too small on truck , and if they would have put truck on lift would have noticed it, you'd have to be blind not too! So obviously they never even looked at my truck! The mechanic that fixed it said I'm lucky they didn't snap, from them slamming down,my wheels would have come off! I could have gotten hurt seriously! Do not buy used or take for service at this place!! Worst experience I have ever had! And by the way I went with a list of things and what truck was doing...not bright mechanics!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Deb, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone, 610-659-4040, so that I can address your concerns. Sincerely yours, David LaBar, General Manager Kelly Chrysler Dodge Jeep RAM.

Pleasant customer service.

Pleasant customer service. From top to bottom. I can not complain about anything at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Adam, We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

tim helped me a lot with my new jeep compass purchase.

tim helped me a lot with my new jeep compass purchase. he went over all the features with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

Service was completed in an expeditious manner and the

Service was completed in an expeditious manner and the work done was exactly per my request.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM