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Kelly Chrysler Dodge Jeep RAM

(2,315 reviews)
Visit Kelly Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award
View 13 awards
2021 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 408-1448 (888) 408-1448
Used (610) 421-4337 (610) 421-4337
Service (888) 805-5705 (888) 805-5705

Reviews

(2,315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Chrysler Dodge Jeep RAM from DealerRater.

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Put us at ease!

Came in with a difficult situation, and left with a great car that meets our needs! Heather Doll is fantastic to work with - she truly takes care of you as a person, and not just as a customer! I would recommend her to anyone and everyone! Thanks, Heather!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Keeps me ready to roll!

Dave Vrabel has taken care of my last 3 Dodge Durangos. My priority has always been “no breakdowns” on the highway through preventive maintenance. Dave has done a fine job in that area. Never a breakdown in a Dodge Durango. (over a decade)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dealing w/ Pete Scherb was awesome

We have purchased 2 vehicles from Pete in the past 1 1/2 years. He is polite ,courteous, friendly, understanding ,and very easy to work with .He worked tirelessly to get us into Vehicles the way we wanted them .Absolute wonderful sales person, I would recommend him to anyone. Thank you Pete for all your help and thoughtfulness .we would tell anyone to come see Pete for a used car. THANKS AGAIN, PETE! !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kind and knowledgeable staff.

Pete was very nice from the start. Worked with me and my family and drove away with a very good car. Would highly recommend this dealership to anyone looking for a good car and a very good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Not just a sale

Crystal was kind and patient. She held a car for me for three days until I was comfortable with making the purchase. The whole office was supportive and found ways of relating to me and my situation. I thought everyone took time for this event.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Enjoyable experience with Crystal

Crystal was great and very accommodating. She made this experience very easy and enjoyable. She helped me out any way she could and was very easy to contact when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Experience

Our overall experience with Kelly was fantastic. We found a specific car that we wanted to look at via the internet and decided to make the trip from Reading. We loved the vehicle and Pete was so easy to work with. The car was already running and ready to go when we got there. There was no pressure and we thought the price was very fair. I would highly recommend Pete and the Kelly Group. It was a pleasant and easy experience. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Patient, Friendly Sales Team

The Sales Team was excellent to work with. Not knowing what kind of car I really wanted Tim was not pushy but patient, understanding and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best salesman

Pete Scherb is the best, he doesn't pressure you and is very knowledgeable of all of the vehicles. He is the only salesman that my family will ever deal with,if he would ever leave then so would our business.What ever he is being paid is not enough. Thanks for everything Pete, the Bortz family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

service technician - Dave Vrabel

Our Jeep Grand Cherokee is now 6 years old and nearly 90,000 miles. Its been an awesome vehicle but the reason i am writing this review is not about the car but about the service and the service technician. I can always count on Dave Vrabel. He always has our interest at heart. Makes sure the vehicle is fixed properly and there are never repeat visits. He makes service and vehicle maintenance as painless as possible. Appreciate the great work he does and the team Kelly has in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.