Reviews
Taylor our advisor worked really close with me on what
Taylor our advisor worked really close with me on what was needed and price options for the services our car needed this visit. I always appreciate the service from Subaru. Thank you! Dwight
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Atmosphere is inviting and is built to allow customers to
Atmosphere is inviting and is built to allow customers to feel comfortable while waiting to sign papers or have car detailed..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Im not a fan when in comes to the car buying process but
Im not a fan when in comes to the car buying process but I have to say, our salesperson Mindi Griggs made it an easy process. We didnt feel pressured and she handled everything efficiently and was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This was the absolute worse experience I have ever had.
This was the absolute worse experience I have ever had. I felt like I was not worthy of getting a car and that I was less of a person. I walked into another dealership and with in 20 minutes I was approved and driving my new truck off the lot. Worse experience ever.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Our experience at the dealership was truly enjoyable in
Our experience at the dealership was truly enjoyable in comparison to every other dealership I’ve ever been to they didn’t try to sell me a whole bunch of extra garbage I didn’t need and they were more than helpful answering all of my questions and finding the vehicle that I needed that needed my needs without a bunch of extra stuff
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything went smoothly.
Everything went smoothly. Thank you for all your help. The Car arrived on time. The communications with the dealer were good. The questions were answered promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Nadia, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Very easy process and listened to what I wanted vs what
Very easy process and listened to what I wanted vs what they wanted to sell me. Good service! They also have followed up after my purchase to see if had any issues. I feel like I can always get the help I need.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Pamela, we are pleased to hear you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cost of service was misquoted and overpriced.
Cost of service was misquoted and overpriced. You're likely to find better customer service elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Caitlin, we are deeply disappointed by your experience at AutoNation Subaru Spokane Valley. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 850-9358 to discuss what we can do to help.
The oil change was rather quick.
The oil change was rather quick. Two people came by and told .me of the snacks. Everybody was Very nice nice and helpful. I liked the quick service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Tyler Burch and Anthony Locher-Davis teamed up to help us
Tyler Burch and Anthony Locher-Davis teamed up to help us get our new Crosstrek. Tyler was quick and helpful in answering all of our questions and helping us through the process. We appreciated all the help and arrived at the dealership prepared to make our purchase. Anthony did a great job with the closing. He was professional and accommodating. Lacy Garcia was excellent reviewing our options available for our new car. We appreciated Gail Swensen welcoming us to the Subaru family. The gift at the end was a nice touch, too. The dealership was clean and inviting. We also got to meet Hector Mendoza, who was welcoming. Everyone at the dealership were friendly. Thank you, AutoNation Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words and this wonderful review! We are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
