Reviews
The only place I take the car for service
As always, I brought the car to Auto Nation for the routine service. My regular service advisor (Celso) was not there because of a personal medical appointment, but Ed picked up the ball and handled my appointment without hesitation. As usual, I was kept well informed of progress, and the necessary tasks were performed as needed. After three years of having the car serviced here, I have not been disappointed or inconvenienced. Great job everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, we are so happy to read such a great review about AutoNation Lincoln Clearwater! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Worst service ever
I had my car towed for service and they tried to get me to purchase a serpentine belt and pcm. I had it towed from autonation Lincoln to parks Lincoln in Tampa and parks Lincoln repaired my car and said it did not need a pcm and did not need a serpentine belt. Autonation Lincoln tried to sell me over 1000 dollars worth of parts I did not need according to Parks Lincoln. Need I say more?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roman, thank you for taking the time to leave us feedback. Please call our General Manager at (727) 231-1380 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
droot@rootcauseconsulting.com
They did a great job repairing an electrical issue
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a response, David! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
nyatros@brighthouse.com
pleasant to deal with everyone is very welcoming and do everything possible to make you feel at home the concern and follow up by everyone is very refreshing I would have liked the vehicle dried off a little better for the windshield and the passenger window had some streaks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nicolas, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, AutoNation Lincoln Clearwater
Car Service
Love AutoNation and my Service Rep Celso Milan. Repairs or service done in a timely manner and reliable work. I usually make an appmt for service...but I have just "dropped in" to discuss a problem and Celso gets it handled ASAP. Can't recommend them highly enough!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Paula, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!
Autonation Lincoln, Clearwater
The dealership went to great lengths to find me the car I wanted, and then closed the deal at a very good, no-haggle price. This is my second purchase and I have been very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephen, it is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Not Great
At 5600 miles and almost one year since the purchase of my MKZ-Hybrid, went in to have the free 10k mile oil change. The dealership then wanted to sell other things I did not want, including "interior sanitizing". No pressure, but they were not happy. Asked them to do clean the car, and all I got was a very quick vacuuming of the front floor area. When I got the car back, I noticed the sticker placed on the windshield had the following: "Last Serviced on 3/14/21 mile: 13269". This implies the car was "SERVICED" already in the future???? Not completely satisfied.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback, Manuel. We strive to provide excellent service to our customers at AutoNation Lincoln Clearwater. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1380 to discuss what we can do to help.
AutoNation Lincoln Clearwater
I am a long time customer and i have always been satisfied with every aspect of AutoNation Lincoln, from purchasing to servicing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glenda, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
car service
My car scheduled its own oil change. I got to the dealership 10 minutes early. they had my "Chart" ready to go. They preformed the service, did a through check and washed the car in about 40 minutes. I was blown away with this attention to details. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ken, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Purchase of a used automobile
Everyone was very helpful and friendly. My first service on the car is even scheduled for February 2021.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us a response, Jacqueline! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!