Reviews
I initiated a follow-up email regarding my appraisal
I initiated a follow-up email regarding my appraisal request, but I have not received any response from the sales manager or the sales representative. I was interested in a vehicle that had been sold elsewhere, but I still desired my appraisal after being subjected to an extensive sales presentation. Despite my efforts to contact both parties at the dealership, I have not received any further communication. It is evident that they were not interested in my business, as they did not prioritize my needs over their own interests. Consequently, I have since moved on and purchased a truck from another dealership. I regret the time and effort wasted on this matter and will not engage in any future business with this dealership.
I initiated a follow-up email regarding my appraisal
I initiated a follow-up email regarding my appraisal request, but I have not received any response from the sales manager or the sales representative. I was interested in a vehicle that had been sold elsewhere, but I still desired my appraisal after being subjected to an extensive sales presentation. Despite my efforts to contact both parties at the dealership, I have not received any further communication. It is evident that they were not interested in my business, as they did not prioritize my needs over their own interests. Consequently, I have since moved on and purchased a truck from another dealership. I regret the time and effort wasted on this matter and will not engage in any future business with this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Kelvin Hollister was my sales specialist and he was
Kelvin Hollister was my sales specialist and he was fantastic. The whole process was great, easy and enjoyable. All of the people that i delt with were friendly and helpful. When i purchase another vehicle i will come back.
Kelvin Hollister was my sales specialist and he was
Kelvin Hollister was my sales specialist and he was fantastic. The whole process was great, easy and enjoyable. All of the people that i delt with were friendly and helpful. When i purchase another vehicle i will come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Troy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I try to work with Joe Brown as my Service Advisor each
I try to work with Joe Brown as my Service Advisor each time. He has always done an outstanding job for me. Highly recommended as a contact.
I try to work with Joe Brown as my Service Advisor each
I try to work with Joe Brown as my Service Advisor each time. He has always done an outstanding job for me. Highly recommended as a contact.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Erik, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
The service team was courteous and professional.
The service team was courteous and professional. I was pleased with the ease of checking in and out Dalton was the service manager. As a veteran, I appreciate the service.
The service team was courteous and professional.
The service team was courteous and professional. I was pleased with the ease of checking in and out Dalton was the service manager. As a veteran, I appreciate the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was a pleasure to have Jacob & Tom assisting me.
It was a pleasure to have Jacob & Tom assisting me. They were very patient even though sometimes i wasn't, they always remined calm, patient & Professional. They offered 5 ***** customer service. Thanks for the opportunity to share my experience. Thanks, Tom & Jacob!
It was a pleasure to have Jacob & Tom assisting me.
It was a pleasure to have Jacob & Tom assisting me. They were very patient even though sometimes i wasn't, they always remined calm, patient & Professional. They offered 5 ***** customer service. Thanks for the opportunity to share my experience. Thanks, Tom & Jacob!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE.
AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE. Could not have asked for a better experience!!!!
AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE.
AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE. Could not have asked for a better experience!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Long term service user of this dealer and they are still
Long term service user of this dealer and they are still the best in Memphis.
Long term service user of this dealer and they are still
Long term service user of this dealer and they are still the best in Memphis.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Managing a fleet of company vehicles for service can be
Managing a fleet of company vehicles for service can be very challenging. Every hour the fleet is out of service for maintenance costs our company $$. Quick turnaround on reg oil changes and tire rotation is a must and we certainly appreciate the quick turnaround on the latest service with Barbara Myers at AutoNation Ford Wolfchase.
Managing a fleet of company vehicles for service can be
Managing a fleet of company vehicles for service can be very challenging. Every hour the fleet is out of service for maintenance costs our company $$. Quick turnaround on reg oil changes and tire rotation is a must and we certainly appreciate the quick turnaround on the latest service with Barbara Myers at AutoNation Ford Wolfchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brought a used F150 had all the options I wanted and got
Brought a used F150 had all the options I wanted and got a very good deal.AutoNation was easy to deal with.I would recommend them to a friend.
Brought a used F150 had all the options I wanted and got
Brought a used F150 had all the options I wanted and got a very good deal.AutoNation was easy to deal with.I would recommend them to a friend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Danny, thank you for your kind words and this wonderful review! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.
Kenny Jones is the best, forget the rest!
Kenny Jones is the best, forget the rest! Kenny helped me sell my Toyota Corolla. I was a little nervous about how the transaction would take place but Mr. Jones put my mind at ease by treating me with dignity and respect. Ask for him by name, you won't regret it.
Kenny Jones is the best, forget the rest!
Kenny Jones is the best, forget the rest! Kenny helped me sell my Toyota Corolla. I was a little nervous about how the transaction would take place but Mr. Jones put my mind at ease by treating me with dignity and respect. Ask for him by name, you won't regret it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so happy to read such a great review about AutoNation Ford Wolfchase! We are always more than happy to assist you if anything else comes up. Take care!