AutoNation Ford Wolfchase

Friendly Staff. Attentive to our wants and needs. Work with us on terms we wanted

Gregory Hall and Patrick Burns were very professional and informative helping guide me in this process Thank you Gregory Hall, Patrick Burns and the whole AutoNation Ford Wolfchase Team for all your help and making the purchase of the 60th Anniversary Bronco such a wonderful experience! Thanks, Bradley Meredith

I came in to buy a used vehicle I had been thinking about for weeks. They ran my credit nine times without me being there or selling me nothing! Communication sucks. Still haven?t talked to them.

I love taking my car to the team at AutoNation. They are always so polite and kind and provide excellent service. I trust them to be honest with me about my car's overall health.

I was there for two hours. Both TV's were going with no one looking at them but me. There was loud James Brown music the entire time. It got on my nerves really badly. I don't like noise that is so unnecessary. By the time I complained, my car was ready to go. Thank. God!

Unfortunately, I did not have a good experience at this location. I came in for a recall repair, and my vehicle sat on the lot for a week. I had to rent a car during that time. I was told there were no loaner cars, and you have to rent a Ford vehicle. This was told to me after I rented the car that wasn't a Ford. It would be nice to get reimbursed for my rental. And after week of being on the lot. My vehicle was still not repaired. I was at least expecting a diagnosis of the problem. If your service department is weeks behind. The department should go by appointment and be more considerate of their customers time.

My service advisor, Barbara always provides exceptional service. So far, all work done by the technicians has been satisfactory.

We were in Memphis visiting family and on the day of our departure noticed our F-150 truck was leaking coolant. We made an appointment for 0730 the following day (Monday) for repairs. When we arrived for our appointment, Laura Fisher, the assistant Service Manager, met with us and started the process of having the truck repaired. She explained everything to us, to include the mechanic's findings, a video of our engine and what needed to be done, what the estimated cost would be and a reasonable timeline as to when the truck would be ready for pick up. Once the repairs were made, we returned to the dealership and Laura explained everything the mechanic did and the costs, which were spot on with her. Initial estimate. Laura and everyone else were professional and courteous, which was greatly appreciated since we were over 900 miles away from home. Thank you, Laura and thank you, Auto Nation Ford. You are a class act that would be hard to follow!

Everyone at the service department was helpful. The technicians worked thoroughly at an quick and effective pace. My repairs were done in a timely manner.

Everyone at the service department was helpful. The technicians worked thoroughly at an quick and effective pace. My repairs were done in a timely manner.