AutoNation Ford Wolfchase

I took my SUV Lincoln Nautilus to AutoNation Ford on May 26, 2026. My vehicle was hesitating when in motion. I was contacted on June 10th maybe 11th that the rear differential was the problem. I was also informed that I needed a wheel alignment, work on the coolant, and a tune-up. On June 17 I was called and informed that my vehicle was ready for pickup. I picked up my Lincoln that day. My bill exceeded $800. I have an extended warranty. As I was driving home, I realized that my vehicle was doing the same thing it was doing when I brought it in on May 26. My husband returned it on June 24. My husband was informed that our vehicle needed a new transmission. He was informed that it would take 9 days to order and replace the transmission. I pick up my vehicle on July 10th. I was I driving home I heard a ticking noise coming from underneath my hood. I returned it the next day, July 11. A technician drove my vehicle to hear what was going on. As he was driving, with me with him he stated that I need a wheel alignment. I stated that I had paid for an alignment. He stated that he would do the alignment again. On June 29, I called to speak with the service manager. I had a great concern whether the alignment, tune-up, and coolant work had been done since my vehicle was doing the same thing when I picked it up on June 17. I now have my car after picking it up on July 15. I was not pleased with the amount of time I was without my vehicle and the fact the a technician realized that a wheel alignment had not been done. I'm not sure if the coolant work was done or the tune-up. Did I pay over $800 and no work done? The gentlemen, Jacob who signed me in was extremely nice. Because of Jacob kindness is the only reason I gave this experience 2 stars.

We had a great car buying experience. The sales person was very knowledgeable and went out of her way to help us with any questions we had.

My experience with Auto Nation Ford was short and sweet! I spoke with Gary Black over the phone on a Friday and picked my new 2026 Ford Bronco up on Monday!! IT DOES NOT GET ANY BETTER THAN THAT 😍🥰 10/10 would highly recommend!!!

My vehicle purchase experience from AutoNation was very pleasant from the time that I first showed up to the very end of my purchase. 1st of all and what I like the most was that I received no pressure from any of the salesmen. They let me take my time and browse as slowly as I needed. They were quick to answer any question(s) that I had. I compared their pricing with others. They had the best pricing. They covered the various options for financing and allowed me as much time as i needed to make my final decision. They were very professional ,courteous and patient .That was the best car buying venture of all my purchases. Hats off to salesman "Gregory" and Financier "Patrick". Keep up the good work AutoNation.

I have been a Ford Wolfchase customer for years and for most of those years Barbara Myers has been my most excellent service advisor. She knows maintenance should be done and nothing extra I don’t need. I have two Ford vehicles and have been very happy with Ford Wolfchase.

Ed Stacks and his crew are top notch and great to work with.. very professional and courteous and strive for the best work and very friendly

I was pleased with the help from Mr. Herman Rogers, he answered all my questions. And helped explained the questions I had about the car

Everyone I encountered there was friendly, knowledgeable, and eager to help! Louie, Gregory, and Keante made buying a vehicle fun!

Very friendly with a focus on customer service. Also kept customer very informed of issues that needed to be fixed immediately and those that could wait.

I have only two words for the service team at Auto Nation Wolfchase THE BEST !