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AutoNation Ford Wolfchase

(1,710 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 8:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Inventory

See all 197 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2005.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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I initiated a follow-up email regarding my appraisal

I initiated a follow-up email regarding my appraisal request, but I have not received any response from the sales manager or the sales representative. I was interested in a vehicle that had been sold elsewhere, but I still desired my appraisal after being subjected to an extensive sales presentation. Despite my efforts to contact both parties at the dealership, I have not received any further communication. It is evident that they were not interested in my business, as they did not prioritize my needs over their own interests. Consequently, I have since moved on and purchased a truck from another dealership. I regret the time and effort wasted on this matter and will not engage in any future business with this dealership.

I initiated a follow-up email regarding my appraisal

I initiated a follow-up email regarding my appraisal request, but I have not received any response from the sales manager or the sales representative. I was interested in a vehicle that had been sold elsewhere, but I still desired my appraisal after being subjected to an extensive sales presentation. Despite my efforts to contact both parties at the dealership, I have not received any further communication. It is evident that they were not interested in my business, as they did not prioritize my needs over their own interests. Consequently, I have since moved on and purchased a truck from another dealership. I regret the time and effort wasted on this matter and will not engage in any future business with this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Kelvin Hollister was my sales specialist and he was

Kelvin Hollister was my sales specialist and he was fantastic. The whole process was great, easy and enjoyable. All of the people that i delt with were friendly and helpful. When i purchase another vehicle i will come back.

Kelvin Hollister was my sales specialist and he was

Kelvin Hollister was my sales specialist and he was fantastic. The whole process was great, easy and enjoyable. All of the people that i delt with were friendly and helpful. When i purchase another vehicle i will come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Troy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I try to work with Joe Brown as my Service Advisor each

I try to work with Joe Brown as my Service Advisor each time. He has always done an outstanding job for me. Highly recommended as a contact.

I try to work with Joe Brown as my Service Advisor each

I try to work with Joe Brown as my Service Advisor each time. He has always done an outstanding job for me. Highly recommended as a contact.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Erik, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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The service team was courteous and professional.

The service team was courteous and professional. I was pleased with the ease of checking in and out Dalton was the service manager. As a veteran, I appreciate the service.

The service team was courteous and professional.

The service team was courteous and professional. I was pleased with the ease of checking in and out Dalton was the service manager. As a veteran, I appreciate the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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It was a pleasure to have Jacob & Tom assisting me.

It was a pleasure to have Jacob & Tom assisting me. They were very patient even though sometimes i wasn't, they always remined calm, patient & Professional. They offered 5 ***** customer service. Thanks for the opportunity to share my experience. Thanks, Tom & Jacob!

It was a pleasure to have Jacob & Tom assisting me.

It was a pleasure to have Jacob & Tom assisting me. They were very patient even though sometimes i wasn't, they always remined calm, patient & Professional. They offered 5 ***** customer service. Thanks for the opportunity to share my experience. Thanks, Tom & Jacob!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE.

AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE. Could not have asked for a better experience!!!!

AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE.

AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE. Could not have asked for a better experience!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Long term service user of this dealer and they are still

Long term service user of this dealer and they are still the best in Memphis.

Long term service user of this dealer and they are still

Long term service user of this dealer and they are still the best in Memphis.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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Managing a fleet of company vehicles for service can be

Managing a fleet of company vehicles for service can be very challenging. Every hour the fleet is out of service for maintenance costs our company $$. Quick turnaround on reg oil changes and tire rotation is a must and we certainly appreciate the quick turnaround on the latest service with Barbara Myers at AutoNation Ford Wolfchase.

Managing a fleet of company vehicles for service can be

Managing a fleet of company vehicles for service can be very challenging. Every hour the fleet is out of service for maintenance costs our company $$. Quick turnaround on reg oil changes and tire rotation is a must and we certainly appreciate the quick turnaround on the latest service with Barbara Myers at AutoNation Ford Wolfchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Brought a used F150 had all the options I wanted and got

Brought a used F150 had all the options I wanted and got a very good deal.AutoNation was easy to deal with.I would recommend them to a friend.

Brought a used F150 had all the options I wanted and got

Brought a used F150 had all the options I wanted and got a very good deal.AutoNation was easy to deal with.I would recommend them to a friend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Danny, thank you for your kind words and this wonderful review! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

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Kenny Jones is the best, forget the rest!

Kenny Jones is the best, forget the rest! Kenny helped me sell my Toyota Corolla. I was a little nervous about how the transaction would take place but Mr. Jones put my mind at ease by treating me with dignity and respect. Ask for him by name, you won't regret it.

Kenny Jones is the best, forget the rest!

Kenny Jones is the best, forget the rest! Kenny helped me sell my Toyota Corolla. I was a little nervous about how the transaction would take place but Mr. Jones put my mind at ease by treating me with dignity and respect. Ask for him by name, you won't regret it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so happy to read such a great review about AutoNation Ford Wolfchase! We are always more than happy to assist you if anything else comes up. Take care!

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