AutoNation Ford Wolfchase

Worst vehicle purchase ever. I blame the deal on my own stupidity. The other part was they put a pay off for my trade in on purchase agreement, I told them it was not correct because I had made a payment the day before. Was told by sales manager ford would reimburse any over payment. They waited 12 days before paying it off making it less than what was on purchase agreement. A difference of $512.0 dollars. I have made about 20 phone calls with out anyone answering or calling me back. After two in person visits was told they are waiting on the trade in title. It’s been 60 days since Ford customer service said they had sent it. Through text messages was told still no title. So no refund. I guess I won’t be making any more purchases from AutoNation Ford.

Everyone I encountered there was friendly, knowledgeable, and eager to help! Louie, Gregory, and Keante made buying a vehicle fun!

Very friendly with a focus on customer service. Also kept customer very informed of issues that needed to be fixed immediately and those that could wait.

I have only two words for the service team at Auto Nation Wolfchase THE BEST !

Very polite and respect. My experience was great from the moment i arrived Greg was very patient and helpful in making sure I got what I needed for me and my kids.

I purchased my 2017 Ford Mustang GT here over 10 years ago. Brought my stang back for every oil change and service. They've installed Ford Performance Parts ! Solid Performance from the sales team to the service team every time!

The seam on the driver seat back came apart. This was a warranty repair. I was told it would take three weeks to receive the seat cover. I called three weeks later to see if it had come in. It is on back order to call back in a month. When I called back my service advisor said I think it has come in. She called Parts and I heard the parts guy say, ?I told you it was in?. She did not call to let me know. I dropped my car off at 8:00am on 3/30 and was told it would be ready that afternoon. Once again no communication. I sent her a text and she finally called me at 4:30 to tell me it wasn?t ready, it would be ready on Tuesday. No communication until I sent her a text only to find out it wasn?t ready. They did give me a loaner. I finally got my car back 4/1 at 4:15.

A good dealership to do business with. Service team seems to work well together. As a customer I was treated with dignity and respect. Very clean waiting area which had lots of space and good television shows playing.

Excellent service work in very reasonable time at reasonable prices. Have my recall set to be done at my home. Great dealership.

A great experience. I went in on a Friday after work with my vehicle already picked out that I'd actually seen here on cars.com. The Associate was SO helpful and they made my requests work! I traded in my 2021 for a 2025, and I love my new car! Also, the finance manager was also great. Very nice and funny! I think my salesman was named Joseph. I was literally the last person there that night and profusely thanked them for being patient with me and they did the same. Would highly consider going back in the future! Now I'm off to ride into the sunset in my 2025 Subaru Outback!