Reviews
Susan, the service advisor is fantastic and the reason I
Susan, the service advisor is fantastic and the reason I go to this dealership. She's honest, professional, and does what she promises. She's the best I've ever worked with anywhere. When she leaves.......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jessica the service advisor is easy to work with.
Jessica the service advisor is easy to work with.She always has time for me
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
This service department is outstanding.
This service department is outstanding. I made my appointment and showed up on time. They completed the job in 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My service rep is excellent and always trats me right.
My service rep is excellent and always trats me right. I didnt have to wait long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great thanks for your service Susan G great job!
Great thanks for your service Susan G great job! The dealership had many customers ahead of me so waited a few days also waited one day more for a part to come in it was out of stock many out of state license plates getting service here. Now ! It’s Pretty disturbing I am a fl native so now I get in line behind these folks let’s pray for the best learning to be patient
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone from my sales rep to the financing Coordinator
Everyone from my sales rep to the financing Coordinator were fantastic. This being my 4th car from autonation I wasn’t disappointed at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Awesome experience.
Awesome experience. Fadil was great. He made sure everything was ready by the time I got there. Great customer service by the whole staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Super helpful, understanding and responsive to any
Super helpful, understanding and responsive to any issues. Car detailing lacked the detailing part but made right
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Staff & service center was thorough and efficient.
Staff & service center was thorough and efficient. Reasonable prices and spacious waiting are with vending machines
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Coachketo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Great vehicle buying experience.
Great vehicle buying experience. Dealer worked hard to get my rate down. Used car buying was very comforting
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great vehicle buying experience. Dealer worked hard to get my rate down. Used car buying was very comforting