Reviews
As usual the service I received was great.
As usual the service I received was great. I was kept posted by Susan of Customer Service/Repairs. Also was already pre-advised what may be due the next service time. Regards Marinus Schepen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Great service, nice people.
Great service, nice people. Waiting room was comfortable, waiting time reasonable. I’ll def use this dealer for all my service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great service!
Great service! I hope to work with the same service rep in the future! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Casey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Hi Casey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
I have used them from the time I bought my car.
I have used them from the time I bought my car. My rep Susan has been very professional and attentive to what I needed done. Will stay with them as long as she does
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great shop and staff, Stephanie is the absolute best to
Great shop and staff, Stephanie is the absolute best to work with. Fast and efficient
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone is friendly and knowledgeable.
Everyone is friendly and knowledgeable. The staff is not pushy or forceful on making a sale. They communicate in the simple manner so you can understand what is going on. I have bought 2 vehicles from here and when I need another one: we will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
They are always very courteous.
They are always very courteous. They are prompt in servicing my vehicle when I bring it in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good service and it's appreciated.
Good service and it's appreciated. Thanks again for seeing to my recall issue and 100k mile servicing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Jessica in service has always gone above and beyond to
Jessica in service has always gone above and beyond to assist us. Jessica has always had outstanding customer service. Keep up the good work Jessica!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Feel free to stop by if you ever need any more help.
Ms. Susan were honest, straight to the point and I trust
Ms. Susan were honest, straight to the point and I trust her. She stayed in touch with me concerning my car. That’s what makes a great Customer Care Advisor. Thanks 🙏🏽
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.