Reviews

Average Ratings

4.9
248 lifetime reviews.
  • Great experience, NYS buyer

    Worked with Henry. He was honest and prompt with communication. He helped me arrange my travel plans, offered to pick me up from the airport (I fl...


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    Worked with Henry. He was honest and prompt with communication. He helped me arrange my travel plans, offered to pick me up from the airport (I flew down from Upstate NY) and made sure all of the paperwork was done ahead of time. I was in and out in 30 Minutes to begin my journey home. The delivery was well done, the car was perfectly polished and the pictures accurately represented the car. My only small gripe was the car wasn't full of gas but I wouldn't let $30 dollars upset me on a vehicle that was priced thousands better than any other dealer!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Leith Lincoln October 2017

    I found Carl Banks to be particularly attentive and resourceful. He helped me get my questions answered in close to real time. This ultimately hel...


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    I found Carl Banks to be particularly attentive and resourceful. He helped me get my questions answered in close to real time. This ultimately helped me hone in on the information that I needed to make my car buying decision.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • MIRROR REPAIR

    They repaired a damaged mirror on my 2014 MKZ. Parts department ordered the replacement parts. Service was very good. I am please,with the custome...


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    They repaired a damaged mirror on my 2014 MKZ. Parts department ordered the replacement parts. Service was very good. I am please,with the customer care provided.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Six month clean up!

    I had an eleven o'clock appt. and was there on time and the car was taken by servicers right away. The work was oil change, tire rotation, and was...


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    I had an eleven o'clock appt. and was there on time and the car was taken by servicers right away. The work was oil change, tire rotation, and wash job. I was out in an hour.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service

    Everyone is always very courteous and professional. The facility is very clean and even if I have to wait for service to be completed, it is a com...


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    Everyone is always very courteous and professional. The facility is very clean and even if I have to wait for service to be completed, it is a comfortable wait.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Car purchase

    Friendly staff. Good rep in Andy Ford. Smooth process with few challenges. Needed more trade-in value, but who doesn't? Would recommend this deale...


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    Friendly staff. Good rep in Andy Ford. Smooth process with few challenges. Needed more trade-in value, but who doesn't? Would recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    Thanks especially to Sean who with his kind, knowledge and customer service has provided me with excellent service for many years.


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    Thanks especially to Sean who with his kind, knowledge and customer service has provided me with excellent service for many years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service experience

    Friendly and efficient service. I was very pleased at having a free loaner car that was equivalent to my car. I was also very pleased at the fre...


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    Friendly and efficient service. I was very pleased at having a free loaner car that was equivalent to my car. I was also very pleased at the free pickup and delivery service which saved my time. This dealership really cares about it's customer's needs. I can't say that I've ever had better service anywhere.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Lincoln Service Positive experience

    Sean is terrific. Now, he sounds like he's going to fall asleep at a moment's notice but that's ok. He's knowageable, patient, polite and explaine...


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    Sean is terrific. Now, he sounds like he's going to fall asleep at a moment's notice but that's ok. He's knowageable, patient, polite and explained everything. Cashier is friendly as well. Loaner is greatly appreciated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best buying experience

    Worked with Camdon. He was extremely friendly, relational, helpful, without pushing the sale. He found a car from out of state and it met my nee...


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    Worked with Camdon. He was extremely friendly, relational, helpful, without pushing the sale. He found a car from out of state and it met my needs perfectly. Camdon went the extra mile. The car was delivered ahead of his promised time. I would highly recommend him, the Raleigh dealership, and the brand to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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