Reviews
I?m beyond satisfied with my 2024 Blue Black Diamond
I?m beyond satisfied with my 2024 Blue Black Diamond Bronco?an absolute dream ride. Huge thanks to salesman William and sales manager Phil; they truly go above and beyond. Outstanding experience!I?m
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your review is truly appreciated. Our team is committed to making sure each customer has a positive experience, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.
Salesman was helpful and very friendly.
Salesman was helpful and very friendly. The process was quick. They prepped the car while we did our paperwork and it was ready to go when we finished. They treated us great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.
Great to a work with!
Great to a work with! They found the exact 2025 Maverick I wanted and have been really helpful with service and care. Staff is great and lo action is convenient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.
Customer service was terrible.
Customer service was terrible. Had my vehicle for almost 4 weeeks for minor repairs. Almost next to no communication on the progress of the vehicle. Service manager I worked with appeared apathetic! Difficult to get anyone to return my calls.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Thomas Fortune, General Manager, tfortune@lhmauto.com, 801-488-1710
Aldo took care of all of my needs for today which was an
Aldo took care of all of my needs for today which was an oil change, tire rotation, emissions and paperwork for registration renewal. Aldo got it done quicker than what I was quoted.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.
Your basic big dealership service center.
Your basic big dealership service center. Performed the works oil change. Did the service, no other niceties. When I have work performed at Volkswagen, the car comes back vacuum with the clean windshield. Not at the Super Ford. Facilities don't offer anything while you wait but they do have free Uber. It is easy to make an appointment online, and they get things done quickly. Biggest complaint is I purchased 4 Works oil changed. When I got there they told me this is my last one. I went to pick up the van, they charged me for the oil change. And it looked it up they said it expired. No one ever told me the expired when I purchased them. I probably should have read the fine print. However they could have told me that when I dropped the van off. I would not have paid $90 bucks for an oil change and tire rotation. I would have just done it myself. Not terrible, not great. About average for a dealership this size. I'll go back because it's convenient and I'm under warranty.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Thomas Fortune, General Manager, tfortune@lhmauto.com, 801-488-1710
This dealership has always treated me well.
This dealership has always treated me well. I do recommend them from RV service and repairs. On time and as quoted. Motorhomes are hard to get serviced so I choose them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.
I have been pleasantly surprised in all aspects of buying
I have been pleasantly surprised in all aspects of buying my truck and with the necessary follow-up services. My last purchase was from a dealer farther away from my home, but LHM Ford has been better in every respect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.
They have taken exceptional care of my Ford Ranger!
They have taken exceptional care of my Ford Ranger! They care about me and the cost of any repairs. The staff is always willing to provide me with the best service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so pleased to hear that you had a fantastic experience at our dealership. Our goal is to provide the best customer service, and it's wonderful to hear that we were able to exceed your expectations. We hope that you will choose our dealership for all of your future automotive needs.
Very happy with my purchase and service provided.
Very happy with my purchase and service provided. Need to wait for snow to assess the AWD. Unbelievable mileage in town. No problem pulling a trailer with my RZR in back. Smaller size with great potential.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.