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Serpentini Chevrolet - Strongsville

(932 reviews)
Visit Serpentini Chevrolet - Strongsville
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (330) 765-7696 (330) 765-7696
Used (330) 765-5675 (330) 765-5675
Service (330) 765-2825 (330) 765-2825

Reviews

(932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serpentini Chevrolet - Strongsville from DealerRater.

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Awesome experience with my first Chevy purchase.

Awesome experience with my first Chevy purchase. My boyfriend had bought a truck in July and Corey was his salesperson. I was so impressed I said I might consider buying a Chevy, so I went back and bought my first Chevy from Corey. I'm very happy with the purchase & would definitely recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I believe this dealership did an excellent job in

I believe this dealership did an excellent job in explaining and helping me out with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Robert Oroshaj, sales manager Billy, and the whole team

Robert Oroshaj, sales manager Billy, and the whole team did an amazing job working a straightforward deal with me. I came into Serpentini Chevy after having an awful experience at a competing Chevy dealership with hopes to close a deal quick. The team here at Serpentini were excellent at acquiring necessary rebates and discounts to meet a number that worked for both parties. Then in the finance department, Josh was incredibly honest and easy to work with. He was not pushy and was efficient and professional. 10/10 experience, will not shop anywhere else moving forward! Will recommend this dealership to all of my family and friends, and we will be repeat buyers in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our Salesman, Jude, was friendly and helpful while we

Our Salesman, Jude, was friendly and helpful while we were buying a car. He was able to help me if I didn’t understand something with the paperwork, and he was never less than friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Allen Kaspar, Very honest and knowledgeable person who

Allen Kaspar, Very honest and knowledgeable person who went above expectations, to help us acquire the SUV we wanted. Allen made sure the car was clean and all paperwork was completed to our satisfaction before we signed. This made our purchase great., We will continue to support Serpentini Dealership,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very professional.

Very professional. They understood what was needed and provided me the information I needed. The car was prepped well. Even though it was 10 years old it looked more like two years old. They showed me how the gadgets on the car worked. The temporary tag wasn’t installed, they caught the problem and took care of it promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Will luth did an excellent job.

Will luth did an excellent job. All converns taken care of. Knowledgeable and courteous throut.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Called about a vehicle they had listed to ask the out the

Called about a vehicle they had listed to ask the out the door price for a cash buyer. Salesman added an additional $4k to the price before I stopped him and decided we could not make a deal. He was insulting and very proud of having the 12th best price in the market. Maybe I’m just an old man but I remember a time when you got a deal for paying for a car in full in cash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Russ, our salesman, was the absolute best.

Russ, our salesman, was the absolute best. He worked with us on the car and on all the discounts/ rebates/special pricing and additional items we requested Items such as a hitch and Weather tech mats He order everything and will call us to schedule installation. We literally did nothing! Great experience and our second experience with Serpintini.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was worth it the salesman helped a lot with everything I

Was worth it the salesman helped a lot with everything I needed help with during the sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.