Reviews
Our experience with Serpentini of Strongsville was
Our experience with Serpentini of Strongsville was totally perfect. We were taken care of in a professional manner and our salesman was the best!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Told vehicle was on sight, drove almost hour to get there
Told vehicle was on sight, drove almost hour to get there and vehicle was at body shop. Never saw it . Told we would be notified first as soon as vehicle returned. Never got a call and price went up $2,000 over the time it was gone. We did not go back.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had a very positive experience at Serpentini.
I had a very positive experience at Serpentini. Jeff was the service man who took care of me. From the moment I got there until I left he kept me informed. Unfortunately they could not find what caused the problem but assured me what to do if it happened again. So far it hasn’t.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful working with the service department.
Wonderful working with the service department. Very thorough and accommodating. Been going there for 10 years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helped our son purchase a used pickup truck And the
Helped our son purchase a used pickup truck And the sales person and the rest of the team were great to work with it made the experience much more enjoyable than we were used to at other dealerships Great job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I brought in my Chevrolet trailblazer rs in for scheduled
I brought in my Chevrolet trailblazer rs in for scheduled service work. Oil change and tire rotation, also tire repair. Front end alignment. Prompt and promised service time. Always a pleasure with the Serpentine service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My rating of 5 was solely based on Jude.
My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I dropped my Acadia off on Friday afternoon picked it up
I dropped my Acadia off on Friday afternoon picked it up at noon Saturday service people were very nice and polite. To get me out that fast with what my car needed was great .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My wife and I recently purchased a new truck from here
My wife and I recently purchased a new truck from here and it was a very easy and a great experience. The sales team is very nice and polite. They were very helpful at getting us what we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had the pleasure of working with Sergio Vielman as our
We had the pleasure of working with Sergio Vielman as our car dealer. His sincere, honest, and non aggressive approach made the anticipated dreadful experience of purchasing a new/used vehicle, relaxed and comfortable. We had a similar experience with Kenny in the finance office. Both Sergio and Kenny had us laughing, smiling, and feeling like we had spent the afternoon with friends, not car dealers! Both gentlemen were attentive, considerate of our needs, and a joy to work with! I would highly recommend working with them at Serpentini Chevrolet of Strongsville.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car