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Sandy Sansing Mazda

(827 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 902-1986 (888) 902-1986
Used (888) 868-8792 (888) 868-8792
Service (888) 901-3197 (888) 901-3197

Reviews

(827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car Buying

The process of buying a car was made easy and everyone was helpful. Myca was beyond friendly and Paul returned the online request quickly and sent pictures! James was good at negotiating the price for both of us to be satisfied. Joel explained the finances to the "t". Overall great experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It sounds like your car buying experience was truly a group effort. Thank you for sharing these details with us. Please enjoy the new ride.

The real mvps.

I couldn’t be any happier with my experience. Kayla was very professional and patient. Kayla knew exactly what I wanted and made sure I did not leave the lot without my Jeep, I highly recommend recommend her to anyone looking to purchase their next vehicle. Joel is the finance guy. He keeps you laughing while cooped up in his office. Overall i had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the love! We are thrilled to hear that you had a wonderful experience purchasing your new vehicle from Kayla and Joel. All the best.

Kayla is awesome!!!

Kayla was a pleasure to work with and I would definitely recommend my family/friends to buy from her!! **The girl deserves a bonus after dealing with us 😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cassi, it was truly Kayla's pleasure to assist you all! We hope you are loving the new ride.

Kayla and Joel Mazda 3 Purchase

We received courteous and professional treatment throughout the process. Kayla and Joel were both very personable and friendly, and met our expectations with good service and kindness. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the feedback. On behalf of Kayla and Joel we appreciate your business.

Great place to shop

Worked with Nick Cassiano on finding me a decent used car. We test drove a few different vehicles before finding the Ford focus. Now the ford was my last choice for a car but the quality of the car and the low miles was a selling point. I plan on going back for my MAZDA 3 HATCHBACK. My entire family shopped and bought veichiles from sandy sanding Mazda. I'm the only one without an actual Mazda. Lol I highly recommend visiting Nick Cassiano when you head to the dealership. Tell them Cory sent Ya!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Corry, thank you for sharing your feedback with us. We are thrilled to hear of your family's loyalty to our dealership! We look forward to help you into your Mazda one day. On behalf of Nick and the dealership, we appreciate your business.

Awesome! Joyful! Thankful!

Wow! I love Mazda's This is my 2nd car from sandy sansing Mazda. Nick and Mr Joel made sure that I understood all the financing , they both had smiles on their faces while they were talking to me , they also made me feel comfortable to talk back and ask the important questions. Nick was very awesome! He went out his way for me He deserves a month paid vacation 😂 keep up the great work nick and Mr Joel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for feedback! On behalf of Nick and Joel we truly appreciate your business and willingness to share your experience. Come back and see us!

Professional and personal

Nick at Sandy Sansing Mazda is the perfect amount of personal and business. He will listen as well as he explains. He first showed me a base model Mazda 3 to explain the package then clarified the next beautiful upgrades. He was honest and very open. If you want a down to earth salesman he is the one for you. Positive and reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. On behalf of Nick and the dealership, we appreciate your business and hope that you are loving the new ride.

A very good experience.

I knew what I was looking for, another Mazda. After owning 11 Mazda vehicles, this being my 12th, I enjoyed shopping for what I wanted. John, my salesman did everything correct with no hassle, no hard sale, no pushing and in record time. Joel was easy to work with to finalize my selection with speedy compliance. All said and done, this dealership knows how to treat their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to the Mazda brand, Bobby! Thank you for your business and feedback regarding John and Joel. All the best.

Kayla Stewart is awesome!

My wife and I made the drive from Panama City twice to work with Kayla. She made the process both fun and easy! The entire experience was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank for your business and willingness to make the trek to Pensacola. It was a pleasure to do business with you both.

Great Buy

It was a little tough getting the price where I wanted but Damarcus worked with management to get the car the price where other competitors had it. Got the car that night and I’m loving it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that DeMarcus was able to get you exactly what you wanted Brandi. We are also glad that you are loving the new ride. Enjoy!!