Reviews
Appointment scheduled for oil change and simultaneous NC State Inspection. They took me on time, gave me an almost immediate synopsis of the inspection results and had me out of the dealership in just over an hour...which included addressing a tire alignment discovered as part of the inspection.
Appointment scheduled for oil change and simultaneous NC State Inspection. They took me on time, gave me an almost immediate synopsis of the inspection results and had me out of the dealership in just over an hour...which included addressing a tire alignment discovered as part of the inspection.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Back at Hendrick Honda again and it was the same great experience. Sutton actually listens instead of trying to convince you. He found me a used car that fit my lifestyle and my budget.
Back at Hendrick Honda again and it was the same great experience. Sutton actually listens instead of trying to convince you. He found me a used car that fit my lifestyle and my budget.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Queen, thank you for your continued loyalty. We’re glad to hear Sutton provided another great experience and took the time to truly listen to your needs. We appreciate you choosing Hendrick Honda again and hope you enjoy your vehicle! ~ Caroline McLane | Customer Relations | Hendrick Honda
Back at Hendrick Honda again and it was the same great experience. Sutton actually listens instead of trying to convince you. He found me a used car that fit my lifestyle and my budget.
Back at Hendrick Honda again and it was the same great experience. Sutton actually listens instead of trying to convince you. He found me a used car that fit my lifestyle and my budget.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I valued that Sutton kept my priorities first instead of pushing extras. Once I shared my budget and the type of car I had in mind, he stayed in that lane. That kind of respect is why Hendrick Honda felt like somewhere I could trust.
I valued that Sutton kept my priorities first instead of pushing extras. Once I shared my budget and the type of car I had in mind, he stayed in that lane. That kind of respect is why Hendrick Honda felt like somewhere I could trust.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gift, thank you for your feedback. We’re glad to hear Sutton respected your priorities and provided a transparent, no-pressure experience. We appreciate your trust in Hendrick Honda and look forward to assisting you again! ~ Caroline McLane | Customer Relations | Hendrick Honda
I liked how honest Sutton was about my options. He didn?t try to oversell anything and helped me stay within what I planned to spend.
I liked how honest Sutton was about my options. He didn?t try to oversell anything and helped me stay within what I planned to spend.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Latriviatti, thank you for your feedback. We’re glad to hear Sutton provided an honest and transparent experience while helping you stay within your budget. We appreciate your trust in Hendrick Honda and look forward to assisting you again! ~ Caroline McLane | Customer Relations | Hendrick Honda
Pulled back into Hendrick Honda because I was in the market for a used car. Honestly, I was expecting the usual sales push, especially around price. Sutton did the opposite. He answered everything straight, explained the fees I asked about, and let me decide without hovering. Made the whole thing way less stressful than I thought it?d be.
Pulled back into Hendrick Honda because I was in the market for a used car. Honestly, I was expecting the usual sales push, especially around price. Sutton did the opposite. He answered everything straight, explained the fees I asked about, and let me decide without hovering. Made the whole thing way less stressful than I thought it?d be.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enoch, thank you for your feedback. We’re glad to hear Sutton provided a transparent and low-pressure experience while answering your questions and making the process less stressful. We appreciate your trust in Hendrick Honda and look forward to assisting you again! ~ Caroline McLane | Customer Relations | Hendrick Honda
Having purchased here before, I returned to Hendrick Honda with some concerns about pricing and hidden costs. Sutton addressed every question upfront and explained each detail clearly, making sure I understood exactly what I was paying for. His transparency made me comfortable proceeding without hesitation.
Having purchased here before, I returned to Hendrick Honda with some concerns about pricing and hidden costs. Sutton addressed every question upfront and explained each detail clearly, making sure I understood exactly what I was paying for. His transparency made me comfortable proceeding without hesitation.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercy, thank you for your continued trust in Hendrick Honda. We’re glad to hear Sutton provided a transparent and informative experience, addressing your concerns and ensuring you felt confident throughout the process. We appreciate you choosing Hendrick Honda again and look forward to assisting you in the future! ~ Caroline McLane | Customer Relations | Hendrick Honda
Having purchased from Hendrick Honda before, I returned because of the service. Sutton listened carefully, understood my budget, and guided me to another vehicle that was the right fit.
Having purchased from Hendrick Honda before, I returned because of the service. Sutton listened carefully, understood my budget, and guided me to another vehicle that was the right fit.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Klary, thank you for your continued trust in Hendrick Honda. We’re glad to hear Sutton provided a thoughtful and helpful experience while guiding you to the right vehicle for your needs. We appreciate you choosing Hendrick Honda again and hope you enjoy your vehicle! ~ Caroline McLane | Customer Relations | Hendrick Honda
He didn?t try to oversell anything and helped me stay within what I planned to spend. This dealership is the best I?ve ever patronized.
He didn?t try to oversell anything and helped me stay within what I planned to spend. This dealership is the best I?ve ever patronized.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Skyy, thank you for your feedback. We’re glad to hear you had a transparent, no-pressure experience that stayed within your budget. We appreciate your kind words and thank you for choosing Hendrick Honda. We look forward to assisting you again! ~ Caroline McLane | Customer Relations | Hendrick Honda
One thing that stood out about Sutton was how patient he was with me. I was very unsure at first and kept going back and forth between a few choices, but he never showed frustration. Instead, he helped me compare everything carefully so I could understand what I was getting. That level of patience made my experience at Hendrick Honda feel very genuine.
One thing that stood out about Sutton was how patient he was with me. I was very unsure at first and kept going back and forth between a few choices, but he never showed frustration. Instead, he helped me compare everything carefully so I could understand what I was getting. That level of patience made my experience at Hendrick Honda feel very genuine.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clement, thank you for your feedback. We’re glad to hear Sutton provided a patient and thoughtful experience while helping you confidently compare your options. We appreciate your trust in Hendrick Honda and look forward to assisting you again! ~ Caroline McLane | Customer Relations | Hendrick Honda