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AlphaCars

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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You cannot get a better purchasing experience then Alpha

You cannot get a better purchasing experience then Alpha Cars. I am a repeat customer. Over the past decade I have bought four cars from them. Every time they impressed me with their professionalism, skilled mechanics, and devoted office staff who keep things going smoothly, and don't forget about you when the deal is done. This is a relationship place! It's rare today.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alphacars in Boxborough had the exact vehicle I was

Alphacars in Boxborough had the exact vehicle I was looking for. The price reflected the exemplary state of the car, which was way above and beyond what I expected. When my garage checked it out they couldn't believe that it was in such great shape!! Great purchase!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Team at Alpha Cars did a great job preparing and

The Team at Alpha Cars did a great job preparing and delivering my car. I had previously given them a lower rating, only because the transaction had not been completed. But, when everything was ready, they did an outstanding job. Highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible establishment slow pace and he really tried to

Terrible establishment slow pace and he really tried to rip me off was being assisted by Dimitri

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of the worst buying experience I have ever

One of the worst buying experience I have ever encountered while purchasing motorcycle. Mike the manager didn’t explain thoroughly about the buying process and because that I ended up picking motorcycles with the color I and my wife didn’t like. Also I wanted to order the lodge box for both side and found out that there is no mount on the right side. The lady who called herself an owner was rude, my wife felt discriminated from her voice, I don’t know if it is because we were Asian. Not to mention, on the delivery day, they presented the motorcycle with fuel light blinking and told me that’s is the best they can do, what a shame. Just so you know this dealer has the most expensive paperwork and prep fee. FYI add around $1300 - $1500 on top of the regular price plus tax.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great honest and professional dealership.

We purchased an older truck (1958) F100 from the dealership that it was selling under consignment this spring, 2023. I was very apprehensive buying over the phone and not seeing the truck in person but the truck was precisely and accurately represented online. The entire purchasing process was very easy and ethical. Dmitry answered all my questions personally before and after purchase. The dealership team was very professional and helpful, including arranging shipping. After the truck arrived it appeared to have some problems, but Dmitry was very attentive and walked me through some steps to fix/diagnose any issues, which were simply resolved and everything was great after that. In sum, the truck was exactly as expected and represented and we are very, very happy with our purchase. I cannot recommend this dealership more highly.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place I ever bought a vehicle from

Great experience. I have bought many cars and motorcycles in my life time. However, this is the best experience I ever had. No trouble. The staff treated me like I was their only customer. Very honest and very caring in very detail. I will by from them again when I need another one.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Second Time Buyer!

Just recently purchased my second car from AlphaCars.I just traded my 2013 Mercedes S550 which no longer served my needs, for a beautiful 2017 C Class Cabriolet. I was fortunate once again to work with Thiago who knows every inch of these fine cars! Thiago is never pushy ,and gives you plenty of time and space to make your decision. I did the paper work with Olga who is very sweet , a wonderful business woman who shopped to get me the best finance rate and the closing was very quick and efficient. I will plan to bring my C Class to AlphaCars for service… not only do they “know” the cars they sell, but Jacob Joyce, the service manager, is by far the BEST I have ever worked with !! And the crew that prepped the car for delivery… this 5 year old Mercedes looked like it just rolled off the showroom floor! Shop AlphaCars…. You will NOT be disappointed ! :-)

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Find your dream car or motorcycle at Alpha Cars!

Certainly the finest auto and motorcycle dealership I have ever dealt with! The have a fine selection of cars and motorcycles and know the pros and cons of each. Honest and forthright explanations are the hallmark of this company. Just bought my second motorcycle from Darrell Faulkenberry and am very pleased with my purchase.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Experience

I am very happy with the Royal Enfield Meteor 350 that I bought at AlphaCars. The salesman was attentive and helpful without being pushy. I actually enjoyed the experience. I highly recommend them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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