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Reviews

3.5
Average based on 19 reviews
  • Dealer Review Johnston Subaru Middletown NY

    Very pleased with the knowledge and integrity working with a Roger Homer while buying our Subaru .Friendly and Courteous. A.J Rumsey was efficient...

    Dealer Response

    Stacy, Thank you so much for you kind words. Having a knowledgeable, friendly and efficient staff makes this family owned business special. We are...


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    Very pleased with the knowledge and integrity working with a Roger Homer while buying our Subaru .Friendly and Courteous. A.J Rumsey was efficient and knowledgeable in helping with the final paper work. Stacey Moyer

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Stacy, Thank you so much for you kind words. Having a knowledgeable, friendly and efficient staff makes this family owned business special. We are pleased with your experience here and look forward to seeing you soon. Happy Motoring!


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  • Customer Service After Buying Car Sucks

    I leased a Subaru Legacy on July 21, 2016. Love the car but trying to get the store to get the correct information to my insurance company has jus...


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    I leased a Subaru Legacy on July 21, 2016. Love the car but trying to get the store to get the correct information to my insurance company has just been horrible. Spoke to the Sales Manager yesterday, said he would take care of it and get right back to me. I have not heard from him. Still have not received my registration. It seems you get car at Johnstons and you leave the building..and no one cares or follows up. Really disappointed.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • GREAT EXPERIENCE AND HIGHLY RECOMMENDED!!

    Best experience ever buying a new car! Don, Roger and Karen were knowledgable and professional in completing not only a painless transaction, but...


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    Best experience ever buying a new car! Don, Roger and Karen were knowledgable and professional in completing not only a painless transaction, but what turned out to be an actually pleasant experience including test driving, pricing, and financing. Best part is it all took about an hour. Buying a new car was never this easy. I walked out feeling great! Never felt this way about buying a car in NJ. Was worth every minute of the hour drive from Bergen County. Would absolutely highly recommend Johnstons dealership compared to the Bergen County, NJ Subaru and Toyota dealers I met with.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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