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Scheduled "The Works" oil change, arrived early. Took me right away. Told it would be about 90 minutes. The waiting area offered internet, TV, snacks.... 90 minutes later, car was done. Very friendly people from arrival to checkout.
Hello Fred, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're alwa...ys happy to help!
Great experience with Michael and Javier?financing and paperwork a breeze
Hi Kathleen, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever... anything else we can do for you! Safe travels!
Hello, The reason that I am rating this dealership so highly lies solely on the actions of one employee; Patrick. At one point, I was literally kicking... myself for coming to this dealership, as I normally drive out of my way to Mullinax (a hour drive - one way!), but Patrick revealed to me that customer service had not been entirely lost here at Prestige Ford. This manager went out his way to remedy the issues I was having and I left this dealership knowing he did his very best to provide me with the upmost customer service. I have thanked him personally but would like any recognition this review allows to him to be exemplified. Thank you, Kimberly
We are happy you had such a positive experience with us, Kim! Don't hesitate to call us if you ever need anything. Be safe on the road.
Excellent service, the process was easy and very well streamlined
oil change and tire rotation . started on time and completed in a timely manor.
Randean our sales person was very friendly and helpful.Nice place to shop for a car.
Hi Rodney, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hop...e you'll consider us again in the future!
Being a single woman, I was petrified to even look at vehicles. I was approached by Stephen Jones who has now absolutely gained my trust. He understood... my situation, explained everything to me and made sure I understood the whole process. I never felt pressured or pushed into anything, It was more like a conversation with a friend. I know many of us have a stigma about car salesman, but I truly believe Stephen can be trusted. I feel very confident should any issues arise he will do everything he can to help. Hard to believe, I know but he is the real deal and I am glad I found him. Every person I met at Prestige Ford was very nice and very professional.
Prestige Ford is the best ! The quick lane service can't be beat. I had excellent personalized service from Lucas Fontaine the Quick Lane Manager. If you... need any kind of assistance please ask for Lucas.
Good dealership. Quick service. In and out in 1 hour. Worth the drive.
they took my car in immediately, figured out why the battery had been dead from sitting overnight, and ordered parts. It was a faulty GSM module.