Prestige Ford

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
198 lifetime reviews.

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  • 5.0 out of 5
    May 6, 2021

    Scheduled "The Works" oil change, arrived early. Took me right away. Told it would be about 90 minutes. The waiting area offered internet, TV, snacks.... 90 minutes later, car was done. Very friendly people from arrival to checkout.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Fred, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're alwa...ys happy to help!

  • 5.0 out of 5
    April 24, 2021

    Great experience with Michael and Javier?financing and paperwork a breeze

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Kathleen, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever... anything else we can do for you! Safe travels!

  • November 10, 2015

    Hello, The reason that I am rating this dealership so highly lies solely on the actions of one employee; Patrick. At one point, I was literally kicking... myself for coming to this dealership, as I normally drive out of my way to Mullinax (a hour drive - one way!), but Patrick revealed to me that customer service had not been entirely lost here at Prestige Ford. This manager went out his way to remedy the issues I was having and I left this dealership knowing he did his very best to provide me with the upmost customer service. I have thanked him personally but would like any recognition this review allows to him to be exemplified. Thank you, Kimberly

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are happy you had such a positive experience with us, Kim! Don't hesitate to call us if you ever need anything. Be safe on the road.

  • 5.0 out of 5
    April 20, 2021

    Excellent service, the process was easy and very well streamlined

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    April 18, 2021

    oil change and tire rotation . started on time and completed in a timely manor.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 1, 2021

    Randean our sales person was very friendly and helpful.Nice place to shop for a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Rodney, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hop...e you'll consider us again in the future!

  • 5.0 out of 5
    March 26, 2021

    Being a single woman, I was petrified to even look at vehicles. I was approached by Stephen Jones who has now absolutely gained my trust. He understood... my situation, explained everything to me and made sure I understood the whole process. I never felt pressured or pushed into anything, It was more like a conversation with a friend. I know many of us have a stigma about car salesman, but I truly believe Stephen can be trusted. I feel very confident should any issues arise he will do everything he can to help. Hard to believe, I know but he is the real deal and I am glad I found him. Every person I met at Prestige Ford was very nice and very professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 25, 2021

    Prestige Ford is the best ! The quick lane service can't be beat. I had excellent personalized service from Lucas Fontaine the Quick Lane Manager. If you... need any kind of assistance please ask for Lucas.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 15, 2021

    Good dealership. Quick service. In and out in 1 hour. Worth the drive.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 12, 2021

    they took my car in immediately, figured out why the battery had been dead from sitting overnight, and ordered parts. It was a faulty GSM module.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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