Orange Buick GMC

I bought a new gmc denali 1500, within the first 12 months I had serious issues with the truck. 1) The tail gate kept opening by itself. 2) the truck blew a turbo within the first year. The service department is horrible at this dealership, it took 3 weeks to get my truck back. The check engine light kept coming on after the repair and i had to return the truck to the lousy service department 3 times regarding this repair that was not done correctly. 7 months later the truck blew anothr turbo. The dealership had my truck for 16 days and they kept telling me that they did not know what was wrong with my truck even though I told them it was the turbo. This truck has been out of service a total of 41 days in the first 24 months. Neither the dealership or GM is willing to help me out and trade me out of this lemon. The service manager Mike Richardson should be fired, he has zero customer service skills and has refused to return my call from day 1. Jason Pike the general manager promised to give support then ghosted me. in my opinion the doors should be closed on this dealership.

It was great , the service was amazing they provided and i was very impressed and pleased with the sale thank you for everything you guys do

I had some body work done here. The body shop arranged for the oil change at the service center before I picked it up. Very convenient. Easy to contact, Rob is very responsive. He updated me when the parts arrived, estimated time of completion. I'm very happy with the whole process.

The dealer added a paint-and-carpet package that I did not ask for or want. It wasnt part of the deal and not on the sticker, just an $800 bill. Tell me how it's possible to complete those packages so quickly when the truck arrived in the morning, and I picked it up that same day. What happened to the rebate as well? Probably rolled into the trade in value without telling me. Shady... Rickey was great to deal with, but I'll never go back.

The explanation of the repair that I needed was very clear. Whenever I have had service since I purchased this vehicle has always been fair. Service was honest and efficient.

01/2026 Was not high pressure. My Salesperson and F and I were very helpful in the price negotiations and financing. Was very pleased. Especially that I was not handcuffed all day to the dealership like so many other Stores in Florida. Overall a very please experience.

In December 2024, I purchased a new Buick envision it was a gray car and the customer service at the dealership with the GM, Jason the finance manager Jason and Maren helped on the other end at the desk. We’re just awesome. Again I went back last week and traded in my envision and got a brand new Yukon. The customer service was just as good if not better and they are just the sweetest kindest people and the dealership is always very clean and they have made the car by process for the second time easy.

Our sales rep Kate was amazing. Very personable and knowledgeable. She was a pleasure to work with.

Smooth experience purchasing my new truck. Rickey Davis was an excellent salesman , knowledgeable, polite and no pressure. I would highly recommend Orange Buick GMC. This is the second truck that I have purchased from them and I live in Melbourne. Well worth the drive!

Extremely disappointing and uncompetitive experience Our experience with Orange Buick GMC was frustrating from start to finish. Their online listing and the worksheet they sent us did not match. The website showed a selling price of $61,624 OTD, while their worksheet listed $60,300 pre-tax, and they never itemized or explained the $4,074 difference between discount and manufacturer rebates. Even their “government fees” appeared inflated and unexplained compared with typical Florida DMV charges. When we compared prices statewide, it became clear their offer was far above market. Dealers across Florida are routinely selling comparable vehicles, same model, trim, and options, for thousands less, often with clearer disclosure of rebates and requirements. We asked direct, simple questions by email to clarify the discrepancies, but instead of straightforward answers, we were met with vague replies and pressure to “talk by phone,” a common sales tactic used to avoid leaving a paper trail. Consumers deserve accuracy and transparency in writing, not evasive communication. If you’re shopping for a Buick, check other Florida dealers first. You’ll find better pricing, clearer paperwork, and far more transparency elsewhere in my opinion.