Reviews
Very accommodating when I needed to pick up my title, the
Very accommodating when I needed to pick up my title, the sales man drove me to my home to get it. And when I had to have the running boards put on the vehicle the sales man (Rodney) picked me up so I could get the new vehicle back quicker
Very accommodating when I needed to pick up my title, the
Very accommodating when I needed to pick up my title, the sales man drove me to my home to get it. And when I had to have the running boards put on the vehicle the sales man (Rodney) picked me up so I could get the new vehicle back quicker
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review. We’re glad our team could arrange home pickup for your title and transport you while the running boards were installed. We hope you enjoy your new Chevrolet Colorado.
I thought I was dealing with an honorable honest
I thought I was dealing with an honorable honest dealership. Unfortunately this isn't the case. Brayan Sanchez is your typical used car salesman and will absolutely lie to you as he did to me. I gave him two opportunities to be truthful and he failed on both occasions. I informed management of his deception and apparently they condone this behavior. They readjusted the price a bit as Bryan didn't use the advetised price. Brayan is still employed by BobSteele Chevrolet. Whenever dealing with the sales staff ALWAYS ask for the sales manager to review the proposal. My upcoming new car purchase for my wife will definitely not be placed with this deralership..
I thought I was dealing with an honorable honest
I thought I was dealing with an honorable honest dealership. Unfortunately this isn't the case. Brayan Sanchez is your typical used car salesman and will absolutely lie to you as he did to me. I gave him two opportunities to be truthful and he failed on both occasions. I informed management of his deception and apparently they condone this behavior. They readjusted the price a bit as Bryan didn't use the advetised price. Brayan is still employed by BobSteele Chevrolet. Whenever dealing with the sales staff ALWAYS ask for the sales manager to review the proposal. My upcoming new car purchase for my wife will definitely not be placed with this deralership..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention, Bill, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
You know who I am, you have a record of the sale, all of my personal information and could reach out to me if you wanted to. You condone lying by your salesman and if you didn't, management AND Brayan would have already apologized. You have no honor and I will continue to inform everyone I can of your dishonest sales tactics, and that you are the prime example of "the lying used car salesman" You've had ample opportunities to respond to my phone calls and would if you were sincere.
Cameron n Eli were very professional and likable.
Cameron n Eli were very professional and likable. Very pleased with my purchase and my experience
Cameron n Eli were very professional and likable.
Cameron n Eli were very professional and likable. Very pleased with my purchase and my experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Steele Chevrolet!
I’ve bought 4 vehicles here so far, the service is
I’ve bought 4 vehicles here so far, the service is prompt. Sales staff is friendly and knowledgeable. We just bought our first EV, an Equinox. Britton Eddy was my salesman, and is very knowledgeable about the GM Ev’s. He also followed up in a couple days. He cares about the customers.
I’ve bought 4 vehicles here so far, the service is
I’ve bought 4 vehicles here so far, the service is prompt. Sales staff is friendly and knowledgeable. We just bought our first EV, an Equinox. Britton Eddy was my salesman, and is very knowledgeable about the GM Ev’s. He also followed up in a couple days. He cares about the customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Chevrolet Equinox EV and thank you for returning for your fourth purchase with us. We’re pleased Britton provided prompt service and thoughtful follow-up and value your continued trust.
It was a great experience the sales people were great
It was a great experience the sales people were great stay or I me walked us through the hole thing from beginning to the end
It was a great experience the sales people were great
It was a great experience the sales people were great stay or I me walked us through the hole thing from beginning to the end
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear our sales team guided you smoothly from start to finish. Congratulations on your new Chevrolet Silverado 1500, and enjoy the ride.
Wonderful.
Wonderful. They made sure I found the perfect car. I'm so happy with my purchase.
Wonderful.
Wonderful. They made sure I found the perfect car. I'm so happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear our team helped you discover the perfect Chevrolet Traverse. We hope you enjoy every moment with your new SUV. Thank you for choosing us.
Great no problems, perole were great!
Great no problems, perole were great!! People were great car is wonderful it just felt right while test driving, and we were in and out in about 2.5 hours,
Great no problems, perole were great!
Great no problems, perole were great!! People were great car is wonderful it just felt right while test driving, and we were in and out in about 2.5 hours,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Chevrolet for your used Blazer and sharing how comfortable the test drive felt. We’re glad Stewart and the team kept things moving in about two and a half hours. Enjoy every mile in your Blazer!
Both were nice, not pushy, and strait forward The wait
Both were nice, not pushy, and strait forward The wait time could be shorter Great
Both were nice, not pushy, and strait forward The wait
Both were nice, not pushy, and strait forward The wait time could be shorter Great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Delighted to hear our team offered a friendly, straightforward experience with your used Chrysler Pacifica purchase. We will share your note on minimizing wait times for an even smoother visit in the future. Thanks for the 5 stars!
We are all second time customer of Bob Steele.
We are all second time customer of Bob Steele. Was a friendly and no pressure experience
We are all second time customer of Bob Steele.
We are all second time customer of Bob Steele. Was a friendly and no pressure experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Overall I had a great experience with my purchase.
Overall I had a great experience with my purchase. My only dislikes were how I was pressed to add on additional warranties and gap insurance after repeatedly saying no. Other than that, it was a smooth purchase and I would recommend Bob Steele to anyone.
Overall I had a great experience with my purchase.
Overall I had a great experience with my purchase. My only dislikes were how I was pressed to add on additional warranties and gap insurance after repeatedly saying no. Other than that, it was a smooth purchase and I would recommend Bob Steele to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you choosing us for your Nissan Titan purchase and sharing your feedback. We apologize for the pressure you felt regarding warranties and gap insurance and will use your comments to refine our approach. It’s great to hear that the rest of the process went smoothly and we appreciate your recommendation.