Reviews
Easy, not sleazy. I felt like they were working *with* me, not working me. Nice people and genuinely helpful.
Easy, not sleazy. I felt like they were working *with* me, not working me. Nice people and genuinely helpful.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
I own a 2015 Silverado with the 8" touch screen infotainment system. A few years ago it started acting up, not responding to touch, dead spots so I went to Bob Steele where I purchased the truck. Since it was out of warranty I bit the bullet and forked over the 1000.00 to replace it in 2023 and everything was fine for two years. The screen has been acting up for a he past year or so and once again needs replacement. This time I ordered the screen online for 59.00 and will replace it myself, it's not rocket science after all. Took the old unit out, about a half hour to remove and what do I find? A refurbished unit!! I spend a 1000.00 for a refurbished unit? They sure do have the right name, Steele because that's what they do...
I own a 2015 Silverado with the 8" touch screen infotainment system. A few years ago it started acting up, not responding to touch, dead spots so I went to Bob Steele where I purchased the truck. Since it was out of warranty I bit the bullet and forked over the 1000.00 to replace it in 2023 and everything was fine for two years. The screen has been acting up for a he past year or so and once again needs replacement. This time I ordered the screen online for 59.00 and will replace it myself, it's not rocket science after all. Took the old unit out, about a half hour to remove and what do I find? A refurbished unit!! I spend a 1000.00 for a refurbished unit? They sure do have the right name, Steele because that's what they do...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Everything was quick and easy. Salesman was great and the overall experience was pretty good. No complaints
Everything was quick and easy. Salesman was great and the overall experience was pretty good. No complaints
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team is pleased we could make the purchase of your Altima hassle-free. Hearing that Jason made the process feel effortless means a lot to our team. Thank you for choosing our dealership for your purchase.
Brian Donald and Tommy got me into a car by the time I got out of work on Monday. They listened to my needs and wants and made sure I was happy w my purchase.
Brian Donald and Tommy got me into a car by the time I got out of work on Monday. They listened to my needs and wants and made sure I was happy w my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about driving off Monday in your new Chevrolet Trax highlights our dedication to timely service. Hearing that Donald listened closely to your needs and ensured you were happy with your purchase means a great deal to our team.
Outstanding gentleman, doing outstanding work and making things happen Great guys, great dealership, beyond happy with my purchase
Outstanding gentleman, doing outstanding work and making things happen Great guys, great dealership, beyond happy with my purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you found our service outstanding means a lot to us. Congratulations on the purchase of your Ram, and thank you for sharing your experience.
They guys were fantastic!! All around from start to finish Zac, Brian, Tommy & Jason thank you guys very much!!
They guys were fantastic!! All around from start to finish Zac, Brian, Tommy & Jason thank you guys very much!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing the purchase process felt fantastic from start to finish means a lot to our team. We’re pleased we could get you behind the wheel of your new Chevrolet Silverado 1500. Thank you for choosing us and for your kind words.
All good. Everything was taken care of.Friendly and helpful. Will recommend. Like the oil change for life.
All good. Everything was taken care of.Friendly and helpful. Will recommend. Like the oil change for life.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s rewarding knowing that everything was taken care of and that you found our team friendly and helpful. Thank you for recommending us, and enjoy the lifetime oil change benefit on your new Silverado 1500.
Donald is great Donald was extremely polite and well informed. He kept me informed throughout the process.
Donald is great Donald was extremely polite and well informed. He kept me informed throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about Donald’s politeness and clear communication reflects our team’s commitment to keeping customers informed. Knowing you felt supported throughout your Chevrolet Malibu purchase means a great deal to us.
I was honestly expecting it to be an all day thing, instead I was in and out in 2 hours and all went smoothly!
I was honestly expecting it to be an all day thing, instead I was in and out in 2 hours and all went smoothly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing the purchasing process met your expectations for speed and efficiency means a lot to our team. We’re glad we could complete your purchase of the GMC Acadia in just two hours and make it feel effortless.
Best experience I've ever had. Treated me better than I expected they would. They help me understand my purchase and never once pressured or guilt me into anything.
Best experience I've ever had. Treated me better than I expected they would. They help me understand my purchase and never once pressured or guilt me into anything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing you never felt pressured and were well-informed about your purchase means a lot to our team. We’re thrilled the purchase of your new Chevrolet Silverado 1500 exceeded your expectations.