Reviews
Would have been better if I received my vehicle today. I don't have anymore words.
Would have been better if I received my vehicle today. I don't have anymore words.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Hassle free, friendly and great customer service. Both Britton and Julian listened and were cordial. In 24 years of buying cars this was my best experience.
Hassle free, friendly and great customer service. Both Britton and Julian listened and were cordial. In 24 years of buying cars this was my best experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about a hassle-free and welcoming experience highlights our goal to provide attentive service. We’re glad Britton could listen and offer the cordial support you deserved during your used Mazda CX-90 purchase. Hearing that this was your best car-buying experience in 24 years means a great deal to our team.
It not only was comfortable and reasonable but was actually an enjoyable afternoon. Even my 2 dogs were entertained by staff.
It not only was comfortable and reasonable but was actually an enjoyable afternoon. Even my 2 dogs were entertained by staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing your afternoon here was comfortable and enjoyable means a lot to us. Britton and our team were happy to keep your two dogs entertained while you were here.
They made it quick and painless, no schemes or issuss. I appreciate the professionalism that was shown to me.
They made it quick and painless, no schemes or issuss. I appreciate the professionalism that was shown to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about a rapid, seamless purchase shows how our dealership aims for a straightforward buying experience. Knowing you appreciated our professional approach means a great deal to our team.
I will say that what started out bad turned really good. Brayan the sales person turned it around.
I will say that what started out bad turned really good. Brayan the sales person turned it around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales team is pleased Brayan could turn things around for you during your used Silverado 1500 purchase. Knowing your purchase ended on a high note means a lot to us.
Awesome Everyone were very friendly and helpful. I even received a follow up phone call from Britton on Tuesday to see how we like our car and let us know we can stop by to get the car detailed. Great follow up service
Awesome Everyone were very friendly and helpful. I even received a follow up phone call from Britton on Tuesday to see how we like our car and let us know we can stop by to get the car detailed. Great follow up service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing your kind words about our follow-up and friendly service means a lot to our team. Thank you for purchasing your used Chevrolet Blazer from us. We’re happy we could call to see how you’re enjoying your Blazer and invite you back for a detailing session.
Easy, not sleazy. I felt like they were working *with* me, not working me. Nice people and genuinely helpful.
Easy, not sleazy. I felt like they were working *with* me, not working me. Nice people and genuinely helpful.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Bob Steele Chevrolet. We appreciate your business and hope to see you again soon!
I own a 2015 Silverado with the 8" touch screen infotainment system. A few years ago it started acting up, not responding to touch, dead spots so I went to Bob Steele where I purchased the truck. Since it was out of warranty I bit the bullet and forked over the 1000.00 to replace it in 2023 and everything was fine for two years. The screen has been acting up for a he past year or so and once again needs replacement. This time I ordered the screen online for 59.00 and will replace it myself, it's not rocket science after all. Took the old unit out, about a half hour to remove and what do I find? A refurbished unit!! I spend a 1000.00 for a refurbished unit? They sure do have the right name, Steele because that's what they do...
I own a 2015 Silverado with the 8" touch screen infotainment system. A few years ago it started acting up, not responding to touch, dead spots so I went to Bob Steele where I purchased the truck. Since it was out of warranty I bit the bullet and forked over the 1000.00 to replace it in 2023 and everything was fine for two years. The screen has been acting up for a he past year or so and once again needs replacement. This time I ordered the screen online for 59.00 and will replace it myself, it's not rocket science after all. Took the old unit out, about a half hour to remove and what do I find? A refurbished unit!! I spend a 1000.00 for a refurbished unit? They sure do have the right name, Steele because that's what they do...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Everything was quick and easy. Salesman was great and the overall experience was pretty good. No complaints
Everything was quick and easy. Salesman was great and the overall experience was pretty good. No complaints
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team is pleased we could make the purchase of your Altima hassle-free. Hearing that Jason made the process feel effortless means a lot to our team. Thank you for choosing our dealership for your purchase.
Brian Donald and Tommy got me into a car by the time I got out of work on Monday. They listened to my needs and wants and made sure I was happy w my purchase.
Brian Donald and Tommy got me into a car by the time I got out of work on Monday. They listened to my needs and wants and made sure I was happy w my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about driving off Monday in your new Chevrolet Trax highlights our dedication to timely service. Hearing that Donald listened closely to your needs and ensured you were happy with your purchase means a great deal to our team.