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Sawgrass INFINITI

(608 reviews)
Visit Sawgrass INFINITI
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 829-8917 (888) 829-8917
Used (877) 716-2546 (877) 716-2546
Service (877) 660-8191 (877) 660-8191

Reviews

(608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass INFINITI from DealerRater.

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Lee is the best service advisor .

Lee is the best service advisor .. Very attentive, GREAT Asset to the company. Every Customer should Have ?The Lee Experience??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Latasha, we're happy you found our staff to be so supportive during your experience here at Sawgrass INFINITI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have known Troy a long time.

I have known Troy a long time. He?s a good man always follows through as quickly as possible, and keeps me informed. He?s my boy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Helene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dominic, Was awesome with my wife Maria & l.

Dominic, Was awesome with my wife Maria & l. I hope that our Promaster City was the right choice. Thanks Dom Jose Hernandez & Maria Ulacio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jose, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

My Service Manager is # 1 .

My Service Manager is # 1 . Thank you Steve. You are a true professional and best customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words about your experience here at Sawgrass INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

The Sawgrass Infiniti is my favorite dealer, because they

The Sawgrass Infiniti is my favorite dealer, because they provide an outstanding customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Nancy Niemes, thank you for taking the time to leave a review for us at Sawgrass INFINITI. We're happy we could meet your expectations!

Kyle was super helpful with assisting me with my oil

Kyle was super helpful with assisting me with my oil change and issue with my tire.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Miguel, thank you so much for your feedback about Sawgrass INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

very satisfied with the service.

very satisfied with the service. the service manager kept us informed about our car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tamara Baker, thank you so much for the positive review!

Steve is the best service advisor at Sawgrass.

Steve is the best service advisor at Sawgrass. He cares about his clients. We won?t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David Karian, we are very happy to have provided you with such a positive experience!

Service at Sawgrass

Tony the service mgr @ Sawgrass infinity was terrific! Quick, though and and efficient! Very happy with this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Stanley Starzyk, thank you for taking the time to leave a review for us at Sawgrass INFINITI. We're happy we could meet your expectations!

Excellent Service

Waited for my car oil change less than two hours. Facility is very clean and comfortable. Staff is outstanding. Everyone that goes by you is always with a smile on their face.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Laura Garcia, we are very happy we could provide you with a positive experience!