Reviews
New purchase
Salesman Water was so very helpful! The experience purchasing a vehicle here has been fantastic. The staff was great and the facility is amazing.. Walter made the buying process so much easier and that much less of a headache. for that alone I appreciate his service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, thank you! We take our reviews seriously and are delighted to hear about your visit. At Sawgrass INFINITI we are always striving to do better than your last visit.
Jennifer
Our experience was very good. The staff was very friendly and Attentive. There was a small hiccup, but beyond that everything was fantastic. The hiccup is not even significant enough to go into detail.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jennifer, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
The ONLY place you want to buy a car from.
The ONLY place you want to buy a car from. Amazing is the only way to describe how this purchase was. The fastest, easiest car I ever bought, and I have bought a lot of them. Pier was the BEST and the whole Team worked together to make this simple, fast and painless. I got an Amazing deal on an even more AMAZING Car. In 50 years,, no one has ever come close to the service you get there. Only car dealer you ever need,,, they are it Thanks again !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob, your satisfaction is our top priority.
Car Service
Perfect service. Easy in and out. Staff very personable and explained everything before service was started.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kevin, thank you for taking the time to leave a review for us at Sawgrass INFINITI. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Lew Rich
Courteous, knowledgeable, friendly, service writer Tony Shaw did an exemplary job in taking care of our needs!! I highly recommend Tony Shaw as the service writer in all facets of service needs! He was wonderful!???
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lewis Rich, we're glad you had such a wonderful experience with us!
Sawgrass Infini
I?ve been leasing cars from Sawgrass Infiniti for over 12 years and luckily Pierre has been my sales agent since inception and I can only say great things about him and the whole team at Sawgrass Infiniti.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosmmy Scarpati, your satisfaction is our top priority.
Great service everytime
Toni is always courteous and very professional. This is my 4th Infiniti and the attention to detail is top notch every single time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Angel Blanch, we are so happy to read such a great review about Sawgrass INFINITI!
they charge a flat reconditioning fee or whatever it’s
they charge a flat reconditioning fee or whatever it’s called in addition to an extended warranty. That’s near $4,000 in additional costs. Go somewhere else
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Car serviced
Toni has been great! She went above and beyond. She explained everything that needed to be repaired and deadlines. Very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diorrette, thank you for your kind review; we are happy to pass along your comments to the team here at Sawgrass INFINITI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Bad customer service
I have always tried to send a comment about customer service, most of the employees at that agency are very inferior to having excellent customer service, we have been clients since 2020 and we have two Infinity cars and they really treat the customer it's not very good
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- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Selenia, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Sawgrass INFINITI. We would like to make this up to you, if we still can. Please reach out us at (754) 222-1515 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.