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Sawgrass INFINITI

(608 reviews)
Visit Sawgrass INFINITI
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 829-8917 (888) 829-8917
Used (877) 716-2546 (877) 716-2546
Service (877) 660-8191 (877) 660-8191

Reviews

(608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass INFINITI from DealerRater.

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My QX60 10K service

Tony Shaw the Service Manager took our experience at 100% and above. We are extremely happy with the service. Thanks for making our visit to your shop enjoyable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Janeth, we are pleased to hear of your experience with us here at Sawgrass INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Great Place to Buy A Car

A great buying experience from beginning to end. I went in window shopping and left with a new vehicle. The environment is pressure free and the sales staff is friendly and knowledgeable. The buying experience couldn't have been easier with the finance personal and they offer a wide variety of rates from various financial institutions so you have access to the best rates for you. If you're in the market for a vehicle check out Sawgrass Infiniti and while you're there ask for Hysani to assist you into your new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mia, we are pleased to hear of your experience with us here at Sawgrass INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Excellent Service

Excellent service. Toni is an excellent service representative that works hard to meet the expectations of her customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ron, we are pleased to hear of your experience with us here at Sawgrass INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Worst place

Worst place to fix car yall stealing people money I will never come back to sawgrass infinity

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stephania Jeune, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

Replacement to a Q80

Been buying from Pier for years - fourth infiniti - the best in customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Juan Ramirez, we're so glad that we were able to go above and beyond your expectations!

Sawgrass Infiniti

Pier Russo is an outstanding sales associate. Knowledgeable, friendly, and professional. He takes all the stress out of getting a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert Worman, thank you for the high star rating!

Owner

Great experience for anyone looking for a car. They work really hard to fit you in the car that you want at the right price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Devon Chandler, we are very happy to have provided you with such a positive experience!

Excellent Sales Department

Excellent salesman, credit department and I appreciated the insurance broker. He ended up saving me money on car insurance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Waden, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sawgrass INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

My car buying experience at Sawgrass Infinity

My experience at Sawgrass Infinity was great from the moment I arrived dealing with Nadir Rahim to the final moment we closed the deal. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Marvin, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Infinity Q 50 S

Tony is very professional. She?s patient and very polite. Any concerns she listen. If there is a problem that she finds out regarding your car; she bring it to your attention immediately, She smile with her clients so it makes waiting very welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Claudia Norton, thank you for taking the time to leave a review for us at Sawgrass INFINITI. We're happy we could meet your expectations!