Sawgrass INFINITI

Salesman was insulting. It don’t pay to deal with people like this… I guess good help IS getting harder and harder to find. Read ALL the one star reviews…!!

Silvia Segura was very professional, friendly, and caring with us throughout the purchasing process. She made us feel very comfortable and went above and beyond to earn our business.

I have a QX55 from sawgrass Infiniti. However I love my suv crossover. But the electronic system is crap. I’ve taken my vehicle back to be informed that they are aware of the clock not being able to stay set , the CarPlay goes off and on by itself, my top screen blacks out and comes back on when it wants, my Bluetooth disconnects and connects often, my audio menu and climate button often doesn’t work. I have to keep playing with all my buttons and functions. I pray Infiniti gets it together with a solution. This truck is a pretty penny yo be going through ll of these inconveniences. I’m very dissatisfied and disappointed.

Mohammed Hatoum was an amazing sales person with knowledge and great accommodations to our needs. The transaction was very smooth. We got the 2023 XQ60, An amazing car. Than you Mr. Hatoum.

Excellent service. The process of setting up the appointment to pickup after service was easy and convenient.

Great service department. We are fully satisfied with the attention to detail by Mr. Troy and the outcome of the appointment. Thank You. Will be back.

Service advisor kyle and master mechanic Max is what drives this business. I always make sure they are on staff prior to going. I feel at ease going there and speaking with them

Tony Shaw provided an excellent experience and would highly recommend this dealership to family and friends

I was with this company for little over 10 years. In just the past couple years. There service went down tremendoulsy. I brought my car into serivice last month to be evaluted with expection. It ws a serious issue which sparked plugs that needed to be repaced. It cost over 2,000 no one caught that I needed them sooner. This company just cares about your money and not the best interest of the client. There customer service in sales, service department sucks. Also they did not do a walk around with me present when vehicle was dropped off by tow truck. It cause me not to see the damage done on car sooner. I will never purchase another infinti and do business with this company ever again. Also will not recommend anyone ever at the location. The whole staff does't know how to take care of there customers.

Our customer representative, Toni Gaye Hew, was courteous, attentive, and ensured all of our needs were met as customers. Toni and her manager went above and beyond to make sure we received the best possible service and deals. Their service ensured our continued loyalty to Infiniti.