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Sawgrass INFINITI

(607 reviews)
Visit Sawgrass INFINITI
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 829-8917 (888) 829-8917
Used (877) 716-2546 (877) 716-2546
Service (877) 660-8191 (877) 660-8191

Reviews

(607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass INFINITI from DealerRater.

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This dealership is one of the best ever.

This dealership is one of the best ever. Customer service was very good adn and the waiting time was really short.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lou907, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sawgrass Infiniti.

Consumer response

The waiting time was short. Customer service was very good. The service was formidable.

This dealerships very helpful and will do what it takes

This dealerships very helpful and will do what it takes to get you in and out excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Djones927, we're happy to hear you had such a positive experience with our team!

Qualified and competent technicians provide good service.

Qualified and competent technicians provide good service. Service agents do an excellent job of understanding and meeting customer needs with respect to scheduling services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Real2core, we are very happy to have provided you with such a positive experience!

Always dependable

Car issues and stranded roadside, Sawgrass and Tony Shaw where able to take care of my vehicle the same day without an appointment. Thanks for going above and beyond the standard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bernard, we're so glad that we were able to go above and beyond your expectations!

I once again had a great experience at Sawgrass INFINITI

I once again had a great experience at Sawgrass INFINITI with Kyle! He does all he can to make it a smooth & upbeat service visit. I'm new to this INFINITI world, coming from a Hyundai (teacher here) and I can't think of a better or more helpful service person than Kyle, that I'd want to work with. He explains everything in detail and lets me know my car is in good hands.😊 I I love my QX60 & the service Kyle provides is remarkable. What a nice dealership! Even the service area receptionist was so lovely and helpful on my 12/8 6pm visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

La Diva, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sawgrass Infiniti.

Amazing customer service, I'm a forever customer now that

Amazing customer service, I'm a forever customer now that I see how I'm treated by Infinity staff...they are the best and make the experience so nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Dmk_2207, your satisfaction is our top priority. Dmk_2207, we are so happy to read such a great review about Sawgrass Infiniti!

Excellent service.

Excellent service. Very accommodating. Facilities clean and comfortable with complimentary snacks and beverage service. Love them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Paulmatsnr, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sawgrass Infiniti.

Carlos was on point with all of our requests and exceeded

Carlos was on point with all of our requests and exceeded our expectations. The dealership was clean and easy to access.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kwilliams, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sawgrass Infiniti.

Great service.

Great service. Nice staff. Tony Shaw usually helps me and has always provided great service and explains what is going on with vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kimikaraffety, thank you for your kind words and this wonderful review!

Top Quality Service

Very professional and courteous staff. Excellent service. Timely completion of job and after service follow up. Very pleasant experience as it always is. Great snacks too. 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Paul M, we are very happy to have provided you with such a positive experience!