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INFINITI of Ontario

(2,353 reviews)
Visit INFINITI of Ontario
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (909) 480-4138 (909) 480-4138
Used (909) 962-8945 (909) 962-8945
Service (909) 962-8943 (909) 962-8943

Reviews

(2,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Ontario from DealerRater.

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Amazingggg

The best service ever had getting a car. Straight to the point and truthful. I love this dealership especially mouris. Best salesman. Very Happy Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service!

Came in to return my lease and I met Manuel and he referred me to Mouris to take a look at our options on maybe getting a new lease. He showed us all the feature and benefits and there was no way we could have said no! He is super friendly very knowledgable. He will help you out when it comes to pricing and he was always upfront about what was happening. I would totally recommend everyone to come down and speak to Mouris and Manuel for any car buying needs. Thanks guys you are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

Great customer service, Jorge A. Was amazing! He explained everything and made sure we understood everything about our purchase. I highly recommend him and Infinity dealership Ontario.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Attentive customer service and will go the extra mile

Jorge Aragón is the MAN, he was attentive, he helped us all the way trough the process. I can definitely recommend him to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy Driver

I had an appointment to buy a car from another dealer. Saul reached out to me for the second time just a few hours before my appt. He told me he had just what I was looking for and he was right! Saul provided the best customer service one could provide. I ended up buying a car that same evening but from Saul at Infiniti of Ontario instead of the other dealer. After the purchase was completed he spent an hour with me showing me all the important details of my car, I told him I wouldn't remember them all, he told me I could call him anytime. The other associates that were there that day all stayed for the Long Haul as well. I'm certain they didn't get home until midnight. I couldn't have asked for more. Best customer service ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 QX50 purchase

One of the best experiences I’ve ever had purchasing a new car. We got great service from Luis Cruz and the rest of the staff. They honored the internet price with No run arounds, no lies, no switch-a-roos! I would purchase from then again and recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thankful for our purchase and experience with Infiniti

MOURIS HADDAD and MANUEL FUENTES exceeded my expectations in purchasing a new car! The car buying process can be overwhelming especially with someone with not so good of credit! (Just being honest) never did they make me feel not welcomed or ashamed of my situation. Instead they treated my husband and I with such respect and as a valuable customer! My husband's and I are in ministry and we just thank God for allowing us to cross paths with these 2! They were wonderful and i will recommend them to anyone interested in purchasing a vehicle even if Infiniti is not there 1st choice. My husband is now considering purchasing his car next month based on the customer service this weekend and car selection. Again, thank you to Manuel and Mouris. Respectfully, Angela and Daylon Phillips

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff was so friendly and helpful! Carols is the best!

This is like my third Infiniti and by far Ontario is the best! Our salesperson Carlos went above and beyond and helped us find the best car that exceeded our expectations! The entire team was friendly and made this experience the best one we can possibly have. We will definitely be going back for our future cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying experience

My experience yesterday at Infiniti of Ontario was exceptional. From the moment I stepped into the showroom and met with Walter, I felt very comfortable and the entire process was easy from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful

Very helpful and friendly. Didn’t try to get more money out of me. I told him what I wanted and he did better than that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.