Reviews
the staff are great to work with.
the staff are great to work with. However, the used car I bought started acting up one week later and I believe this was a know problem. Transmission problems can be covered up but not hidden. The car mechanics and electronics have issues also. people should just get some sort of minor buyers' clause without having to purchase some sort of expensive warranty.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0623. We hope to hear from you.
Very good service and excellent attention.
Very good service and excellent attention. A super pleasant atmosphere from the moment you walk in until you leave.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Miguel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
The friendly and courteous service from our sales person
The friendly and courteous service from our sales person Eduardo, from the manager ,and the finance person made it easy to make our decision to walk out with a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Please don't hesitate to reach out if there's anything additional we can do for you.
I’m only awarding four stars because real five-star
I’m only awarding four stars because real five-star service would (and used to) include washing my car not just on the outside but on the inside as well.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The sale man Mr Elie, 3rd car that he is selling to me
The sale man Mr Elie, 3rd car that he is selling to me nice guy. Thank you after sale lady working at service .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Lesly is a particularly helpful Service person.
Lesly is a particularly helpful Service person. Took care in overseeing the work on my car. I waited for service and it was completed promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Feel free to reach out to us if you need anything. Have a wonderful day.
I do not understand why I receive better and a more
I do not understand why I receive better and a more enjoyable experience when I take my Lincoln Nautilis into the dealership than I do when I take my Mercedes CLE 450 convertible into the dealership. I receive free car washes at Lincoln, I cannot and do not receive the same at your dealership. They are friendlier and politer at the Lincoln dealership than they are in the Mercedes dealership.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.
Excellent- My sales person Gary Small was fantastic to
Excellent- My sales person Gary Small was fantastic to work with, knowledgeable, patient, friendly, no pressure.They helped me find the perfect car GLA 250 and made the entire process smooth .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Deborah, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
We worked with Alisa and what a pleasure to work with.
We worked with Alisa and what a pleasure to work with. She was responsive and very accommodating. Went the extra distance to pick me up at the airport and even found a second set of keys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ms Ala Surayeva was of big help in my new car buying
Ms Ala Surayeva was of big help in my new car buying process . I got the car I was dreaming of
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! If you ever need help, just give us a call. Happy motoring!