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Mercedes-Benz of Fort Lauderdale

(2,123 reviews)
Visit Mercedes-Benz of Fort Lauderdale
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 352-6667 (888) 352-6667
Used (888) 352-5618 (888) 352-5618
Service (866) 579-6864 (866) 579-6864

Reviews

(2,123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They are very polite helpful and they find the perfect

They are very polite helpful and they find the perfect car for what you want and try to work with you within your budget.Edurado was very patient with us and explained the pros and cons.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Andrea, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

I went to buy my Gle 53 AMG in this Dealer and I had the

I went to buy my Gle 53 AMG in this Dealer and I had the best experience. Amin and Saemee find for me the exactly car I was looking for brand new and shipped to the dealer in just 4 days. They make for me the best Payment plan and also the provide me a nice Gift Box from AMG. So happy with my new car and the whole experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Federico, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mercedes-Benz of Fort Lauderdale is so far ahead of every

Mercedes-Benz of Fort Lauderdale is so far ahead of every other dealership I've ever visited that calling it a "car dealership" almost feels inaccurate. This organization operates on an entirely different level when it comes to customer service, professionalism, and making people feel genuinely valued. From the moment you walk through the doors, you're treated unlike any dealership experience I've ever had. Every interaction feels personalized, sincere, and focused on creating an exceptional customer experience rather than simply completing a transaction. A special thank you to Todd Fine, who is truly a gentleman and a scholar. His professionalism, integrity, and commitment to customer satisfaction are second to none. It is rare to encounter someone who combines knowledge, class, and genuine care for people the way Todd does. I would also like to recognize Tiffany Ellis, who is an absolutely fantastic service writer. She is knowledgeable, professional, attentive, and always takes the time to ensure everything is handled correctly. Her communication and expertise make the service experience seamless and stress-free. And then there's Nora, whose warmth and kindness immediately make you feel welcome. She represents the culture of excellence that seems to exist throughout the entire organization. The overall experience at Mercedes-Benz of Fort Lauderdale has been unlike anything I've ever experienced in the automotive industry. If you are not purchasing or servicing your vehicle at Mercedes-Benz of Fort Lauderdale, you are truly missing a unique experience. Thank you to everyone at Mercedes-Benz of Fort Lauderdale for setting the standard for what customer service should be. Keep up the outstanding work. I'm sure, sure you will. Sincerely, Arthur B

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Arthur, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mercedes-Benz of Fort Lauderdale is so far ahead of every

Mercedes-Benz of Fort Lauderdale is so far ahead of every other dealership I've ever visited that calling it a "car dealership" almost feels inaccurate. This organization operates on an entirely different level when it comes to customer service, professionalism, and making people feel genuinely valued. From the moment you walk through the doors, you're treated unlike any dealership experience I've ever had. Every interaction feels personalized, sincere, and focused on creating an exceptional customer experience rather than simply completing a transaction. A special thank you to Todd Fine, who is truly a gentleman and a scholar. His professionalism, integrity, and commitment to customer satisfaction are second to none. It is rare to encounter someone who combines knowledge, class, and genuine care for people the way Todd does. I would also like to recognize Tiffany Ellis, who is an absolutely fantastic service writer. She is knowledgeable, professional, attentive, and always takes the time to ensure everything is handled correctly. Her communication and expertise make the service experience seamless and stress-free. And then there's Nora, whose warmth and kindness immediately make you feel welcome. She represents the culture of excellence that seems to exist throughout the entire organization. The overall experience at Mercedes-Benz of Fort Lauderdale has been unlike anything I've ever experienced in the automotive industry. If you are not purchasing or servicing your vehicle at Mercedes-Benz of Fort Lauderdale, you are truly missing a unique experience. Thank you to everyone at Mercedes-Benz of Fort Lauderdale for setting the standard for what customer service should be. Keep up the outstanding work. I'm sure, sure you will. Thankful, Arthur B

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Lauderdale! Feel free to stop by if you ever need any more help.

Best car buying experience of my life.

Best car buying experience of my life. Lance is joyful, honest, patient - and uniquely funny. Not your average car salesman - he’s in a league of his own. Tho now I’m spoiled- can’t imagine buying a car without benefit of Lance’s wit and expertise.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Diana, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had not intended to buy the AMG, Gary and Joe were

I had not intended to buy the AMG, Gary and Joe were professional and by the end of the visit the AMG was ours. Appreciate their help finding a great car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Met expectations with straight forward approach.

Met expectations with straight forward approach. Didn't spend all day in a negotiation and closing transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Scott, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

No better Mercedes dealership than Fort Lauderdale.

No better Mercedes dealership than Fort Lauderdale. Joe Hagan and Steve were incredible from the very first phone call to picking up the car. The process was smooth, they made me feel welcomed and even surprised me with a matching bow! Saemee in finance was amazing to work with as well. Thank you for everything! Looking forward to our next car already.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Please don't hesitate to reach out if there's anything additional we can do for you.

Lesly was on the ball from the beginning, he took good

Lesly was on the ball from the beginning, he took good care and the car was ready the same day,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

I received an excellent job and very nice assistance from

I received an excellent job and very nice assistance from Manuel G. for a diagnosis on my 2017 C300. He is always very polite and competent. I strongly recommend him over other assistants

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carlo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!