Mercedes-Benz of Fort Lauderdale

This is my 2nd car from Mercedes-Benz, .Kaj was my salesman and Bryce in the tower sold me this car. Again they were great, totally understood what I was looking for. Great people. Will be back.

Alisa is a star in all aspects of customer satisfaction. Staff members are very friendly

Xavier is my service advisor, he is very professional and friendly. He explains needed work without pressure and is organized in presenting info. He honors his schedule with loaner car and anticipated time frame to complete work. Xavier is a valued service manager at MB.

The Best of the Best team on service ??Many years with Fort Lauderdale dealership, always with satisfaction of the service & purchase ??? I would recommend this dealership?s for everyone who wants good deals on car ?

Mercedes Benz of Fort Lauderdale (Auto Nation) work hard to find and deliver the car you desire! I have them the sow specs of a car I wanted and Hazem went to work. The manager approached you personally to confirm you needs are met. These service they provide is essential to the purchase of your next vehicle. Thank you for all your hard work Mercedes Benz of Fort Lauderdale??

I recently purchased a new Mercedes from Mercedes Fort Lauderdale. Jason Lawford was my sales advisor. Jason is the consummate professional. He?s knowledgeable and patient. In addition, he?s got a great personality that puts you, as the customer, at ease while you're making one of the largest purchases in your lifetime I would gladly recommend Jason and Mercedes of Benz Fort Lauderdale to anyone looking for a new Mercedes Benz.

They are very organized, easy to get appointments, service is good and staff friendly. May be the amenities while you wait can improve a little. Like a space to work while you wait.

Gary Small was a great sales person as well as everyone else Will always deal with gary

Horrible experience. Lied to by the GM. Had to threaten law suit two weeks after you received the car to be paid. Suing the dealership to recover damages from lack of timely payment. You should be embarrassed and the GM should be fired.

I visited Mercedes-Benz of Fort Lauderdale today, Friday, February 20, 2026, due to an issue and requested to speak with a manager. The manager, Jesse James, was in his office and did not appear to be busy. Instead of inviting me in or offering me a seat, he stepped into the hallway and spoke to me there without introducing himself. He immediately stated that he could not help me, without giving me the opportunity to explain my situation. I understand that not all issues can be resolved, but my concern is about the way I was treated. As a long-time Mercedes-Benz customer at this location, I have seen a noticeable decline in customer service. In the past, customers were treated with care and respect. Unfortunately, that was not my experience today. I believe a manager’s role is not only to address concerns but also to demonstrate professionalism, courtesy, and a willingness to listen. In this instance, I did not feel that even a basic level of courtesy was extended. The interaction felt dismissive, and his attitude came across as uninterested and unprofessional. This experience was very disappointing.