Mercedes-Benz of Fort Lauderdale

Omg what a great dealership! My salesman Alex was so helpful and knowledgeable. Samatha took care of the finances and she was very honest. Buying my Mercedes was such a great experience. Thanks to both Alex and Sammy.

Excellent service very professional customer service willingness to go the extra mile for the customer

Excellent staff. Helpful and friendly sales staff. Excellent sales manager. Highly recommend this business when in the market for a vehicle.

Excellent Dealership. Probably the best in the country and for sure the best in Florida ! By with confidence. Alex top salesman of the world ! Thank you for everything.

“The Best or Nothing.?” I am seeking resolution regarding ongoing issues with my vehicle following service at Mercedes-Benz of Fort Lauderdale. The vehicle was brought in on June 20, 2025, for recall service. It experienced a no-start condition on June 23, 2025, was retained, and later released without disclosure of critical diagnostic fault codes. On June 28, 2025, the vehicle failed again and was towed back to the dealership. Prior to towing, it lost power while being driven at highway speeds, creating a serious safety concern. On July 5, 2025, I was shown critical fault codes directly from the Mercedes-Benz XENTRY system—information that had not been disclosed at the time of release. Based on this, I authorized further diagnostics. On July 23, 2025, I was advised the front axle drive module required replacement; however, I was also presented with trade-in and financing options instead of a clear repair resolution. Since that time, I have repeatedly requested complete diagnostic records, including XENTRY fault codes, but have only received incomplete documentation. The vehicle remains in dealership custody. A February 26, 2026 XENTRY-related report again omitted the fault codes previously referenced. The service manager who originally presented those findings is no longer employed, along with other involved personnel, further complicating accountability. On March 13, 2026, I was informed the vehicle’s windows may have been lowered while being moved and could not be raised due to lack of power. Regardless, the vehicle has remained in dealership custody and should have been properly secured. I continue to make payments on this vehicle despite being unable to use it and have been forced to obtain alternate transportation. A mediator has contacted the General Manager on my behalf, yet the matter remains unresolved. The vehicle is also subject to multiple recalls that may be directly related to the failure, including: Electrical / Propulsion / Traction Battery: * 26V073000 (Feb 5, 2026) * 25V894000 (Dec 18, 2025) * 25V487000 (Jul 24, 2025) * 25V050000 (Feb 6, 2025) Powertrain: * 24V331000 (May 9, 2024) At this time, I am requesting: * Full disclosure of all diagnostic records, including XENTRY fault codes * A complete written repair and decision history * Confirmation of the vehicle’s condition while in dealership custody Given the extended timeframe, repeated failures, safety risk, and lack of transparency, I am formally requesting a manufacturer buyback as a fair resolution. This matter is being pursued as a potential violation of the Florida Motor Vehicle Repair Act, and has been reported to all relevant agencies, including the Florida Attorney General’s Office. I expect this matter to be reviewed and resolved consistent with Mercedes-Benz’s standard, “The Best or Nothing.”

I think the car after service has to be returned washed. Good service. I like it

They sold me a “new” car which is a year old. I purchased full warranty (it’s just for 24 months, they promised to send me a check in a week. It is two weeks already - I still didn’t get it ………

We had a wonderful experience at Mercedes Benz Fort Lauderdale. Gary was just who we needed to help us find our next perfect car. We entered uncertain about what we wanted and left with our dream car!

Great experience sales person was awesome. The manager was a big help as well Thanks Arthur Schnur

Aquí tienes una reseña lista para usar 👇 ⸻ Excelente experiencia en la compra de mi Mercedes-Benz GLB 250. Desde el inicio fueron muy amables, claros en toda la información y siempre atentos a cada detalle. El trato fue excelente en todo momento, me hicieron sentir cómodo y seguro durante todo el proceso. El vendedor fue excelente, respondió todas mis dudas con paciencia y transparencia. Gracias a su ayuda, salí con un carro confiable y a un muy buen precio. Sin duda, recomiendo este lugar al 100%.