Reviews
Very dissatisfied.
Very dissatisfied. I got there 3:13 for a oil change and tire rotation. My car was ready and sitting outside Susan was the advisor. She did not notify. By was now it was way pass 4pm when I went outside to enquirer , found out my car was ready and she still had the paper work , not sent to the cashier . This is my first time going for service since Urie Salmon left . With Urie as my advisor he was so thorough, I never had to ask any questions, he would explain everything. He sure was a GREAT ASSET to your company. I did ask to have Susan call me today so she could explain why a filter that was supposed to be installed was denied. I am still waiting for her call. Not good for customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Great price ,fast customer service,I was out with my new
Great price ,fast customer service,I was out with my new car with in 2 hours
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Braman Honda of Palm Beach! Carlos Gonzalez General Manager 561.473.5006 cgonzalez@bramanhondapb.com
Was friendly welcome on service drive.
Was friendly welcome on service drive.listen to my needs,Ashley was very professional .good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
This is the best Service Department I have ever dealt
This is the best Service Department I have ever dealt with. My service advisor, Jasmin made things easy. Thank you again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Jasmin, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Everything was quick and smooth.
Everything was quick and smooth. Let me know what needs to be done and what too look out for.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Lee went above and beyond to help me get the car I
Lee went above and beyond to help me get the car I wanted. She was very friendly and generous. She made the process very smooth and easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Carlos Gonzalez General Manager 561.473.5006 cgonzalez@bramanhondapb.com
Excellent customer service.
Excellent customer service. Vada is wonderful. It was a pleasurable experience and we will be back for future needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy Vada provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Stress Free and Seamless.
Stress Free and Seamless.The entire process of purchasing my car was so easy, it was unreal!!! I was not planning on exchanging my car but Carlos Moreno was so kind and professional and was super prompt and polite. He explained the whole process, asked for few documents and 4 weeks later he scheduled & I came to pick up my car !!!! Customer service like this is so hard to find these days!!! I may never step foot in another car dealership again!!! Saving hours of my precious time!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Daniela, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Braman Honda of Palm Beach are glad to have you as a customer. Carlos Gonzalez General Manager 561.473.5006 cgonzalez@bramanhondapb.com
My adviser was Nick Salabarria and I am very pleased with
My adviser was Nick Salabarria and I am very pleased with work he and his team did to my car. I will recommend this place and my adviser to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
It was great experience, very professional , no hassles.
It was great experience, very professional , no hassles. The GM Ali Chamas was professional and convincing. He truly earned my business with his honesty and by helping me select the right model for the comfort of my family. Ed Hawas was another pleasant experience. He was curtious and very knowledgeable about the brand and the model. He explained all we needed to know about the car. He respected our time and get this done very quickly. The F&I manager Adil was professional, he had all paperwork ready and was quick. It was great to have all the paperwork on a USB drive. Overall it was outstanding experience we will definitely recommend the dealership and the people who works there to all our friends and family. You truly earned a loyal customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Ahmed and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Carlos Gonzalez General Manager 561.473.5006 cgonzalez@bramanhondapb.com