Reviews
WORST experience I ever experienced with Honda.
WORST experience I ever experienced with Honda. It took 2 hours for my to receive a oil change. My advisor Krystal was no help either. She didn’t keep me updated and I had to look for her after two hours of waiting. After I found her, she told me it’s only been hour and a half, even though I been there for two hours. By far the WORST advisor I had also. Her attitude was nonchalant and unapologetic. My last advisor Jasmine kept me update through everything durning my last service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Jasmine was phenomenal, couldnt have asked for better
Jasmine was phenomenal, couldnt have asked for better service. Thank you Jasmine. I will return, see ya then!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business, Valentino, and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Nick was great, Braman dealership not so much.
Nick was great, Braman dealership not so much. There is no free service to the customers while waiting like food or drinks. There are vending machines and free coffee which I feel like as a customer I shouldn't need to pay for. Even with an appointment you are still waiting for at least 2 hours or more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
On time.
On time. Nicholas was very professional and gave me all the information I needed. Excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicholas and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Excellent and quick service.
Excellent and quick service. Everyone is friendly and professional. Vada's amazing and really took care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
great service for prep and items done to things to
great service for prep and items done to things to truck will be back when i need you as always
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
thanks you always great help
Customer Service is perfect, exactly what a customer
Customer Service is perfect, exactly what a customer expect and deserve, Nick is the best. The technitian fixed mi truck issue, they both made everything easy for me and I'm still a Happy Customer of Brahman Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Vada is the most helpful advisor and she is very
Vada is the most helpful advisor and she is very personable and honest, wouldn’t want to go to anyone else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Aanda, for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Was really a nice experience, very professional, fast and
Was really a nice experience, very professional, fast and the time that I was there was very 🙂
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com
Everyone is really nice and hard working to help you have
Everyone is really nice and hard working to help you have the best experience possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Carlos Gonzalez General Manager 561.473.5006 cgonzalez@bramanhondapb.com