Reviews
My salesperson, Anthony Rodriguez and my CFS Manager, Stephen Kenworthy were both amiable, professional and knowledgeable. The facilities were welcoming and it was a very pleasing experience.
My salesperson, Anthony Rodriguez and my CFS Manager, Stephen Kenworthy were both amiable, professional and knowledgeable. The facilities were welcoming and it was a very pleasing experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Please don't hesitate to reach out if there's anything additional we can do for you.
I had an exceptional experience at AutoNation! From start to finish, the service was outstanding, and the entire process was handled with professionalism, honesty, and genuine care. A special thank you to Frankie and Miller, who went above and beyond to make sure everything went smoothly. They were knowledgeable, attentive, patient, and truly made me feel like a valued customer rather than just another sale. It’s not often you come across a team that takes such pride in providing excellent customer service. Frankie and Miller are a great reflection of what a dealership experience should be, and I sincerely appreciate everything they did to make my experience such a positive one. I highly recommend AutoNation to anyone looking for a great car-buying experience and a team that genuinely cares about its customers. Thank you, Frankie and Miller!
I had an exceptional experience at AutoNation! From start to finish, the service was outstanding, and the entire process was handled with professionalism, honesty, and genuine care. A special thank you to Frankie and Miller, who went above and beyond to make sure everything went smoothly. They were knowledgeable, attentive, patient, and truly made me feel like a valued customer rather than just another sale. It’s not often you come across a team that takes such pride in providing excellent customer service. Frankie and Miller are a great reflection of what a dealership experience should be, and I sincerely appreciate everything they did to make my experience such a positive one. I highly recommend AutoNation to anyone looking for a great car-buying experience and a team that genuinely cares about its customers. Thank you, Frankie and Miller!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.
Leonardo and Manual were easy and straight to the point car dealers, the entire process was faster than I imagine, so much better than pay for shipping the car from somewhere else. The Corolla Hatchback runs great! I recommend
Leonardo and Manual were easy and straight to the point car dealers, the entire process was faster than I imagine, so much better than pay for shipping the car from somewhere else. The Corolla Hatchback runs great! I recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Claudia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Fort Myers and we hope to be of service again in the future.
Dan Dixon is amazing to work with and provides honest and reliable service! The recommended repairs were completed in a timely manner and at a good financial value!
Dan Dixon is amazing to work with and provides honest and reliable service! The recommended repairs were completed in a timely manner and at a good financial value!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Michelle was so professional getting my recall taken care of!! No long wait, had car to get back home and such fantastic customer service from getting a car and having my car care completed for a recall� Thank you all!!!
Michelle was so professional getting my recall taken care of!! No long wait, had car to get back home and such fantastic customer service from getting a car and having my car care completed for a recall� Thank you all!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Sandra, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Feel free to reach out to us if you need anything. Have a wonderful day.
Willem was extremely helpful throughout the entire process! I visited nearly 10 dealerships, and he was by far the most patient, helpful, and attentive salesperson I worked with. He took the time to answer all of my questions and made sure I got exactly what I wanted. I truly appreciate his excellent customer service and highly recommend working with him!
Willem was extremely helpful throughout the entire process! I visited nearly 10 dealerships, and he was by far the most patient, helpful, and attentive salesperson I worked with. He took the time to answer all of my questions and made sure I got exactly what I wanted. I truly appreciate his excellent customer service and highly recommend working with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
BRANDON, was Awesome. Very professional, responsive and top notch. He helped us as we were downsizing vehicles and gave us a very fair price on our car. We dealt online, then text and in person. It was very refreshing to deal with someone who was proficient and reliable in all formats; but especially in person. There was variance in the online price to what we walked out with. He delivered as expected. I would gladly recommend him and would not hesitate to work with him again. Thanks Brandon!
BRANDON, was Awesome. Very professional, responsive and top notch. He helped us as we were downsizing vehicles and gave us a very fair price on our car. We dealt online, then text and in person. It was very refreshing to deal with someone who was proficient and reliable in all formats; but especially in person. There was variance in the online price to what we walked out with. He delivered as expected. I would gladly recommend him and would not hesitate to work with him again. Thanks Brandon!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I am very disappointed with my experience at AutoNation Toyota Fort Myers. What should have been a smooth vehicle purchase has turned into an unnecessary and frustrating situation. Ricky was my salesperson, and another employee, whose name I unfortunately do not remember, handled the financing. My concerns are not only with one individual, but with the overall way the dealership has handled the process after the sale. I purchased and financed the vehicle through AutoNation Toyota Fort Myers, but I am now having problems obtaining the documentation needed to properly register the vehicle. My temporary tag is about to expire, and I have been informed that the bank may need approximately three more weeks before the necessary documents are ready. As a customer, I should not have to chase down paperwork or worry about being left without a valid tag for a vehicle that I purchased and financed through this dealership. These issues should have been handled or clearly explained before they became an urgent problem. The communication and follow-up from Ricky, the finance department, and the dealership staff have not met my expectations. Selling the vehicle should not be the end of the dealership's responsibility. Customers deserve proper support afterward, especially when there are unresolved title, registration, or temporary tag issues. Based on my experience, I cannot recommend AutoNation Toyota Fort Myers. I expected much better organization, communication, and customer service. I hope management takes responsibility for the situation and helps resolve it before my temporary tag expires.
I am very disappointed with my experience at AutoNation Toyota Fort Myers. What should have been a smooth vehicle purchase has turned into an unnecessary and frustrating situation. Ricky was my salesperson, and another employee, whose name I unfortunately do not remember, handled the financing. My concerns are not only with one individual, but with the overall way the dealership has handled the process after the sale. I purchased and financed the vehicle through AutoNation Toyota Fort Myers, but I am now having problems obtaining the documentation needed to properly register the vehicle. My temporary tag is about to expire, and I have been informed that the bank may need approximately three more weeks before the necessary documents are ready. As a customer, I should not have to chase down paperwork or worry about being left without a valid tag for a vehicle that I purchased and financed through this dealership. These issues should have been handled or clearly explained before they became an urgent problem. The communication and follow-up from Ricky, the finance department, and the dealership staff have not met my expectations. Selling the vehicle should not be the end of the dealership's responsibility. Customers deserve proper support afterward, especially when there are unresolved title, registration, or temporary tag issues. Based on my experience, I cannot recommend AutoNation Toyota Fort Myers. I expected much better organization, communication, and customer service. I hope management takes responsibility for the situation and helps resolve it before my temporary tag expires.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jose, thank you for bringing this matter to our attention. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
other than the extended time that it took to complete the work (it was a saturday), all was good. communication was good. work that was done was good.
other than the extended time that it took to complete the work (it was a saturday), all was good. communication was good. work that was done was good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Another great deal with the AutoNation team. Roberta is the bomb hunt her down at the dealership to get you taken care of. And say hi to Brian for me for the super deal we got thanks again Roberta.
Another great deal with the AutoNation team. Roberta is the bomb hunt her down at the dealership to get you taken care of. And say hi to Brian for me for the super deal we got thanks again Roberta.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Amarkoe, we are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road!