Reviews
All of the Lincoln support employees are very thorough and helpful, especially Jamie Slade!! The consideration and support exceeded my expectations.
All of the Lincoln support employees are very thorough and helpful, especially Jamie Slade!! The consideration and support exceeded my expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate Sam Galloway's Service Dept. Kathryn is our Service Advisor and is very friendly and helpful. I have been hearing for 45 years how great Sam Galloway's service is and now i am experiencing that great service
We really appreciate Sam Galloway's Service Dept. Kathryn is our Service Advisor and is very friendly and helpful. I have been hearing for 45 years how great Sam Galloway's service is and now i am experiencing that great service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I took my truck in for service. The service department kept in contact with me, went to work on it very quickly and completed the service in a timely manner, just like they said they would. I was notified when it was completed. I run my own business, so I use my truck throughout the day, so it was great to get my truck back as quickly as I did. When I arrived to pick up my truck, the paperwork went quick, and they brought my truck up to me expeditiously. Overall, a great experience.
I took my truck in for service. The service department kept in contact with me, went to work on it very quickly and completed the service in a timely manner, just like they said they would. I was notified when it was completed. I run my own business, so I use my truck throughout the day, so it was great to get my truck back as quickly as I did. When I arrived to pick up my truck, the paperwork went quick, and they brought my truck up to me expeditiously. Overall, a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First, Fast, Friendly, Professional Service Dept. They always treat me right, and with much respect, always !
First, Fast, Friendly, Professional Service Dept. They always treat me right, and with much respect, always !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always courteous and consistent service! Really appreciate mobile service option, saves time and service people are always on time.
Always courteous and consistent service! Really appreciate mobile service option, saves time and service people are always on time.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!
Always do what they say and always very pleasant. Service’s offered cover all my needs
Always do what they say and always very pleasant. Service’s offered cover all my needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They care about their customers. Excellent customer service. They are always doing a great job.
They care about their customers. Excellent customer service. They are always doing a great job.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always receive excellent service at Sam Galloway. Dawn is always there to help with any of my repair needs. She is the Best!
Always receive excellent service at Sam Galloway. Dawn is always there to help with any of my repair needs. She is the Best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My associate, Jamie Slade, did an excellent job of explaining all maintenance items and went beyond duty to keep me informed as to the time it would take. I would like to work with her again. Definitely 5 star plus
My associate, Jamie Slade, did an excellent job of explaining all maintenance items and went beyond duty to keep me informed as to the time it would take. I would like to work with her again. Definitely 5 star plus
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Tim was amazing! Actually for the first time, where I felt someone from the service department, ESPECIALLY a man, talked to me like a human being. He was very attentive, kind, updated me every chance he had and LISTENED which is very hard to find these days. When I returned back few minutes after leaving the lot and explained issue was not resolved, he came into the waiting area and literally sat down (where some just stand above you and just gives you a short explanation for no room to ask questions) Tim did the opposite, took his time to explain the diagnoses & what they found and was just amazing. Through the week he answered all questions I was concerned about because this vehicle is for my 16 year old daughter. So if I could rate Tim, it would truly be 100/10.
Tim was amazing! Actually for the first time, where I felt someone from the service department, ESPECIALLY a man, talked to me like a human being. He was very attentive, kind, updated me every chance he had and LISTENED which is very hard to find these days. When I returned back few minutes after leaving the lot and explained issue was not resolved, he came into the waiting area and literally sat down (where some just stand above you and just gives you a short explanation for no room to ask questions) Tim did the opposite, took his time to explain the diagnoses & what they found and was just amazing. Through the week he answered all questions I was concerned about because this vehicle is for my 16 year old daughter. So if I could rate Tim, it would truly be 100/10.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair