Sam Galloway Ford

I’m from out of town and had some minor damage to my car. It was enough that I would not be able to return home in a week. Galloway was the closest Ford dealer so I went there in spite of the 1 star reviews on this site. I couldn’t have been happier. Had no clue where to go as they have multiple buildings. Stopped in at the first one and met a woman at the desk who was friendly and guided me where to go. The next stop they all were most accommodating and in an effort to resolve my issue in the shortest amount of time since I had no reservation sent me to their quick lane building where Mauricio came to greet me. Basically took me under his wing as he looked things over, took me to his office and gave me a quote. I had to leave my vehicle while they ordered the parts and delivered the following day. Was given a ride in their free shuttle back to where I was staying in Cape Coral. Was called the next morning around 8:30 or so that it was complete and ready for pickup. They offered to come and get me but a friend gave me a ride over. Everything went so smoothly and my contact couldn’t have been better. Thanks to all that helped which could have gone much much worse.

had to have the heads up display replaced. Dallas was very helpful and professional. arranged a loner while my truck was being worked on

I would like to thank all the service personnel at Sam Galloway’s dealership for the very satisfactory work on my vehicle.. And a big thank you too Tina Koehike for her patience and very exploratory things that were wrong and needed repair on my vehicle with time to repair and the actual costs… I was very happy with my experience at the dealership that day….

I am very happy with the service I received at Sam Galoway Ford. My service Advisor Nurmia Medina was most helpful. She kept be Aware of what was going on.

Service Advisor Haley is awesome. Attentive, professional, courteous and knowledgeable. In and out within two hours for new tires, balance, oil change, etc. Great price!

I'm very pleased with the service i got . Everyone is knowledgeable and pleasant They are Fast and Friendly . Comfortable waiting area. Easy location to find

Charles was attentive and had my car in and out. He made sure I was taken care of and updated. Always appreciate the service! Sam Galloway service team are top notch!

I had an absolutely amazing experience at Sam Galloway Ford, and it was truly because of my advisor, Andrew Peet. From the start, Andrew went above and beyond, he immediately helped me get loaner vehicles, and when it was time to switch them out, everything went smoothly with zero issues. Throughout the entire process, Andrew kept me updated, which gave me so much peace of mind. His professionalism, attentiveness, and care made the whole experience seamless and stress-free. I would highly recommend Sam Galloway Ford, and if you visit, make sure to ask for Andrew Peet, he truly made all the difference!

I absolutely love the mobile service that comes to your house for many services. Super easy, the guys are very good and professional. I have had two services so far that were mobile and so happy Sam Galloway offers this!!

I routinely use Sam Galloway for service and repairs. The people are always friendly and professional. On this trip the needed service was minimal - oil change and alignment but the Service Manager came out several times to inform me of the progress. I have never had to take a vehicle back for repeated repairs, they get the job done right the first time.